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Jiale Buffet Services

4.1 / 5 (81 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*88%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.7 / 5

Customer Photos (162)

Reviews (81)

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81 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LZ
Mr Lee Zhu Kuang Verified Purchase
4.0 / 5

Hits & Misses

A mix of hits and misses.

A. Hits:
1. Chui kueh - very nice. the chaipo is not oily and yummy. thumbs up.
2. Curry Puff - very nice. extras brought back reheated stil good.
3. Siew Mai - nice, not the floury type.
4. Brownies - decently nice

B. Misses:
1. Shrimp Dumpling with Tartar sauce - They change to some steam chive dumpling WITHOUT NOTICE - which is terrible in terms of service and food taste.
2. Carrot cake. cold n soft and no taste.
3. Mango pudding - texture heavy n floury like eating kueh.

c. soso
1. soon kueh, ok, skin abit thick thou
2. muffin - good for kids
3.teriyaki wings - ok
Mrs Mandy Keng
Mrs Mandy Keng Verified Purchase
4.0 / 5

Value for money. Decent food. Horrible service.

Indicated "Hort Park, Flower Room" as my party venue when I did the booking online, but the invoice turned out to be "Hort Park, Flower Road"!

Driver complained about having to push the trolley of food down 2 slopes himself and almost wanted to charge a surcharge!

Buffet table skirting came with a big burnt hole at prominent spot!

Ordered for 60 pax, but the food portion appeared to be only for 40-50 pax!

Indicated during my online booking that the buffet has to be cleared by 5pm, but the driver claimed that it was not possible! It was only after I stressed that I've already indicated it at the point of booking, and that Hort Park would charge me accordingly for every hour that the buffet setup is still there, that the driver managed to arrange another person to clear it by 5pm.
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Delivery Feedback

Based on 40 customer responses.

  • On time or up to 30 min early: 35 (87.5%)
  • More than 30 min early: 1 (2.5%)
  • Late: 4 (10%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 29
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 5
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 3
  • More than 30 min late: 0

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