Jiale Buffet Services

The food is nice. Comments from my guest ... the fried hor fan has hotel standard... curry chicken is very fragrance, the yam paste gingko is just right... not too sweet. The platter was loved by the children.

Indicated "Hort Park, Flower Room" as my party venue when I did the booking online, but the invoice turned out to be "Hort Park, Flower Road"!

Driver complained about having to push the trolley of food down 2 slopes himself and almost wanted to charge a surcharge!

Buffet table skirting came with a big burnt hole at prominent spot!

Ordered for 60 pax, but the food portion appeared to be only for 40-50 pax!

Indicated during my online booking that the buffet has to be cleared by 5pm, but the driver claimed that it was not possible! It was only after I stressed that I've already indicated it at the point of booking, and that Hort Park would charge me accordingly for every hour that the buffet setup is still there, that the driver managed to arrange another person to clear it by 5pm.

Quite small portion

Food items ok but not value for money!

Value for money and Convenient. Will order again

We're satisfied with the food & service.

Buffet arrived one hour earlier. Service was not bad, serving was generous. Although it stated that it's for 8 to 10 pax but it certainly can feed up to 12! Confirmation was quite fuss free. Caterer bothered to call and check prefered flavour for the log cake. Will consider ordering from them in future.

Overall food portion was more then sufficient, except for a few dishes like Sotong Balls & Prawn.
Sweet yam had mixed reviews though, with some commenting that it was too sweet & others commenting that it was just nice.
Drinks however were insufficient for my guest list of 60 pax, i was only given one single drinking point. Resulting in the drinks running out halfway through the function.
But on the whole it is very value for money
Service & setup of the buffet area was excellent. The customer service & setup crew were very accommodating despite my various request.

Flexible services in changing some of the dishes not listed in the list. Good services provided for enquires. Changed Yam Ring to Satay. But as satay is so convienence to eat, thus numbers of satays can be given more or advised number of sticks, so we can pay if needed to increase the numbers of sticks needed to cater for our guest. Pork Rib is hard , not tasty. Thai Spring Roll ; vege taste a little raw inside. Pineapple rice and Ee-fu noodles, fish fillet are good. Chicken Curry and Pandan Chicken is tasty too. Broccoli cooked just nice. Bobo Cha cha not nice. Overall Portion for finger food are limited, but nice food after all except a few.

Overall service is pretty good, came before arranged time even though it raining and thoughtfully think of best way for setting all our buffet corner.

Thank you, jia le