Jiale Buffet Services

CNY Day 1 buffet for the family and relatives.
+ point: If setup was done early despite CNY day 1 was a +point, then shall give credit to them

- point: Food quality was not good.
Seafood fried rice had no ingredient.
Duck had 1 weird taste.
Yam paste was far too sweet and dry.
price was on a higher side

overall, nothing to cheer about on the food.

Response was prompt and quick from sales. Food was alright, like the chicken rendang. Nth too amazing with the food. Submit my buffet confirmation on 8 Jan, request to change location from Sengkang to Pasir Ris. They rejected my request, no explanation given. I thought ok, since it’s cny day 1, they probably would hav a busy schedule. Food portion was pretty small, lucky we ordered extra otherwise might not be able to go around. As seen from other people reviews, all food items were split into 1/2 tray. Don’t think I will ordered from them again

Overall the food is ok and quantity quite alot

Quality of food is generally edible but not fantastic. Service is poor. Food arrives too early before the venue is ready. The collection comes early than expected but it is still fine because food already consumed. The problem is the collection of the utensils are so noisy that it affected the seminar that is still on-going. The guy doing is utensils like not very happy, keeps throwing the things around creating a lot of noise.

Food layout: Terrible.

Food quality: The worst I've came across so far.

Food quantity: Portion quite small as compared to other caterers. Ordered for 50 pax but there was only 45 cups of mango pudding supplied.

Recommendation: I'll never recommend this caterer.

Suggestion: I suggest you remove this caterer from your list otherwise will affect your reputation on making buffet recommendations.

The dishes turn out to be quite little for a total of 50 pax. Except the Fried rice. However, within 1 hour after the buffet arrive, my guest were complaining that the fried rice turn bad (smelly / sticky).

Service average - late on delivery but came early before collection time
Food quality - Average (many leftover esp. for Braised Beancurd)

1. I ordered for 36 people and paid $808.80. Per pax is $20.80 with $60 delivery charges. To all my guests horror, the food is only enough for about 15 people with only 1 table with 6 medium-size warmers.

I wished I have taken photos of the food catered, as I was busy in other matters. Those guests who come 1 hour later have nothing to eat! Those who have eaten said they were not full and did not take all of the 9 types of food as they were worried that the food may not be enough for others.

2. In our past year orders with other caterers, we were always served with 2 tables, big warmers with generous servings and more than enough for 36 people (usually it is 36 + 10% more).

3. By comparison, past caterers served us 3 big sets of Prosperity Yu Sheng with better taste. Jiale served us only 2 sets and its taste is quite bland.

The Eu Fu noodle by Jiale is so watery and so little - enough only for 15 people. Most of us took only a few strands of it. The mushroom must be so little until most of us can't find it.

We also find so little sea cucumber in the braised duck with sea-cucumber catered by Jiale.

The Xiao Bai Cai with mushroom by Jiale is so starchy. There is no mushroom, but few pieces of carrots and corn.

The Pi Pa Beancurd - Jiale's signature dish is so oily and ugly looking and has no taste of beancurd.

The Fa Cai Deluxe Platter looks pathetic on a miserable metal plate. 12 small pieces of scallop, 12 pieces of ngoh hiang and 12 small pieces of fried po piah - enough for only 12 people!

The Yam with Ginko nuts is so starchy.

Only 1 dish is good - the Eight Treasure Chicken.

overall grading: Totally unsatisfactory. The worst food catered for our CNY! Of course I got lots of scolding and criticism from my family members and relatives - spoil my day ...

Ordered the expensive FuGuiJiXiang set at $338 and side order of fa cai yu sheng for reunion dinner on CNY eve 18 Feb. Extremely disappointed with the food. The look of the dishes in the disposable trays were unappetising when delivered at around 5.15 pm. The portion for some dishes were not enough for 10 pax eg the deluxe platter. And quite a few of the dishes have gone sour in particular the brocolli dish and the crab meat fried rice. Extremely disappointed with the food.