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Jiale Buffet Services

4.1 / 5 (81 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*88%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.7 / 5

Customer Photos (162)

Reviews (81)

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72 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Carine Song
Ms Carine Song Verified Purchase
4.0 / 5

CNY gathering

I had catered Continental Buffet menu at $15.80 each for CNY gathering at my house this year. This is my 3rd time consecutive orders from Jiale for the past 3 years' CNY celebration but was surprised that we were given 1 Yusheng instead of 3 Yusheng normally. We were also a bit disappointed of the quality of the food. The Ee Fu noodles which is our all times favourites were blend. Overall, the food is average this year but the 2 delivery guys were very friendly and they had done the setup of food nicely too.
Ms sandra
Ms sandra Verified Purchase
4.0 / 5

Sales person is not professional to follow up order

This is 2nd time order from INTERCONTINENTAL CATERING PTE LTD. Watch out, is not JIALE. i believe they shared same kitchen also.
very bad impression on Sales person michelle, did not reply my email on my amendment. Till i called her, she said she did not type wrong order and it is festive period, customer can not change option.

What the service JIALE/ Intercontinental provided ? i requested to change my menu on 8 Jan 2020 while my event on 26 Jan 2020. Sale ignore my request and proceed with original order.

Very poor in service!!!

wont order from this caterer again
Fried Rice with Scallop 干贝金银炒饭 Shrimp Prawn Roll 黄金虾枣 Chicken Rendang 鸡肉仁当 Braised Duck with Sea Cucumber 海参鸭 Glazed Chicken Drumlets 蜜汁小鸡腿+4 Prawn with Salted Egg 咸蛋虾 Cauliflower with Assorted Mushroom 白菜花香菇
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Delivery Feedback

Based on 40 customer responses.

  • On time or up to 30 min early: 35 (87.5%)
  • More than 30 min early: 1 (2.5%)
  • Late: 4 (10%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 29
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 5
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 3
  • More than 30 min late: 0

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