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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

1.0 / 5

1st time ordering from your website, is very bad experience!

This is what I order from Kim kitchenz! The taste is so bad! I call them to cancel my tingkat, but the customer service is very rude ! And cut my phone call! I order is for 10days tingkat! But I only try to eat one time! Is very bad taste! Lucky I don’t order it for one month!
Choose one Choose one
4.0 / 5

Food arove late and cold.

For the price, I will not recommend, the meat dishes are good but veggies always Cabbage. Soup taste almost the same everyday. My boy always ask me why we drink the same soup everyday.

When we ordered trial, food always arrives between11.30-12.30pm. The first day we took up 20days, its about 1pm
Thereafter, 12.45pm to 1.15pm. Feels so cheated.

There was once it came without rice at 1pm and I still have to cook sth for my boy.
Ms Nicole
Ms Nicole Verified Purchase
4.0 / 5

Fuss free, convenient, simple daily meals:)

Food and service was good! Enjoyed the variety everyday and i liked the soup! Food is not too salty and portioning for 2 was very good!
Dinner came really early to my area at 3pm plus though but i guess we just have to reheat .
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only+2 Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
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KIM KITCHENZ responded26th Jan 2023 12:35 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mrs Tjhin Debora
Mrs Tjhin Debora Verified Purchase
4.0 / 5

Love the fish and chicken in curry gravy, thanks for ontime

Love the fish and chicken in curry gravy, but please no nuggets or fried chicken which basically fast food and not healthy for catering standard, thanks.
KIM KITCHENZ responded26th Jan 2023 12:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Regular Customer

I have been the regular customer for quite a long time. I am satisfied with the dishes. Will continue to order Tingkat dinner from Kim Ktichenz.
KIM KITCHENZ responded26th Jan 2023 12:31 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Good food and within expectations.

The food were within expectation. Feedback was taken seriously and with response. Daily meals were good combination of meats and vegetable. Vegetables were cook delighted even for kids.
KIM KITCHENZ responded4th Jan 2023 11:54 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Fu Sing
Fu Sing Verified Purchase
5.0 / 5

Good overall value, service and food

Have ordered with this caterer a few times so far. Overall, good service and food. It's a bit more pricey but given that I have somewhat worse experience with cheaper caterers before this, will still stick to this caterer.
KIM KITCHENZ responded26th Jan 2023 12:33 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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