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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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496 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

No fuss tingkat straight up your doors

In general, the food is suitable for both my wife and I. The menu is well balanced with the usual 1 meat, 2 veg, and 1 soup, or 2 meat, 1 veg, and 1 soup. The portion for the 2 pax package is just nice for 2 person.
KIM KITCHENZ responded15th Nov 2022 12:13 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Generally good

Generally good but some dishes are hit and miss. Not the cheapest but price is acceptable. Respond quickly for skipping meals.
Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes)
KIM KITCHENZ responded26th Jan 2023 12:34 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Just right portion

I ordered 2 dishes + soup as the usual 3 dishes + 1 soup is too big a portion for my family and we don't like to have left overs. The portion of the dishes are also just right. Food are to my liking and I especially like their herbal soup.
KIM KITCHENZ responded15th Nov 2022 12:15 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

S
Ms Shanice Verified Purchase
4.0 / 5

Do support

Repeated orders with this caterer. Slightly pricier but taste is not bad, consistent. Orders are rarely late.
KIM KITCHENZ responded26th Jan 2023 12:34 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Good value for money.

Food quantity was ok. Seldom had chicken during my trial. Dishes taste good. Delivery timing was consistent ard 6pm and still surprisingly a little warm.
KIM KITCHENZ responded16th Nov 2022 11:26 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Try for yourself if you may find it worthy

The food is just a tad higher quality than a market standard tingkat. Wouldn't paid for this upgraded meal at such a price.
KIM KITCHENZ responded16th Nov 2022 11:29 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Good

Everything is good. I will definitely continue to renew the tingkat order. I like the deliciious soup the most.
KIM KITCHENZ responded16th Nov 2022 11:25 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mr Fu Sing
Mr Fu Sing Verified Purchase
4.0 / 5

Expensive but easier to contact caterer

It's a bit more expensive than daily catering that I subscribed to before but I like that I am able to reach the restaurant much easier compared to other caterers. The time was quite consistent before but has deteriorated for few weeks suddenly. Food is OK.
KIM KITCHENZ responded30th Nov 2022 11:21 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

NA

Fair price, punctual delivery. portion is fine. They could use a easier to open container. Vegetable can cook softer
KIM KITCHENZ responded16th Nov 2022 11:24 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Balanced & nutritious dishes perfect for whole family

This is the second time I ordered from Kim Kitchenz. The delivery is timely. No hiccup throughout the period of catering. The dishes are balanced and variety. I would prefer 3 dishes + 1 soup versus 4dishes menu.
KIM KITCHENZ responded16th Nov 2022 11:28 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 25 pax for delivery on 2nd Nov, 12:00PM
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