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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

Return customer

Food as usual is fantastic, we're sticking with this caterer for the foreseeable future, if delivery could be slightly earlier it will be perfect.
KIM KITCHENZ responded7th Dec 2022 12:01 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Ok for short-term use during domestic helper's leave period.

The food was generally acceptable but we found it a tad too oily on some days. We experienced delivery as early as 9:30am and also as late as 1:30pm across this period so it meant relatively 'on time' after considering the average.
KIM KITCHENZ responded30th Nov 2022 11:23 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Yummy

Has been renewing this tingkat many times already. The dishes taste good. The portion is just nice for 2 people too.
KIM KITCHENZ responded26th Jan 2023 12:33 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Poor handling of change in delivery timing

The vegetable dish variety has sadly reduced though the varied soup dishes remained tasty. Replacement driver should notify the customer when the delivery timing is going 2.5hours off the usual!
KIM KITCHENZ responded30th Nov 2022 11:23 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review and we will do our best to improve. Any enquiry you may whatapp 87175252

4.0 / 5

Value for money & meat dish are good

The delivery timing is perfect for me (around 6pm), food still warm but I will usually warm up the meat dish. Generally always looking forward to the meat dish cause it’s good, others are just normal, least favorite is the vegetable because of the cooking style. The fourth dish usually quite surprising (fish ball, fish cake). Overall value for money as this is my first time ordering it.
Choose one Choose one Choose one Choose one
KIM KITCHENZ responded15th Nov 2022 12:14 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

One of the best traditional tingkat delivery caterers

The food delivery is on time and delivered by regular for my area. They are courteous, it's just that the delivery fee is becoming too costly recently especially for condominiums doorstep delivery. Food was great one of the nicest tingkat delivery meals I have tried so far
Choose one
KIM KITCHENZ responded15th Nov 2022 12:14 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mrs Tjhin Debora
Mrs Tjhin Debora Verified Purchase
4.0 / 5

The food varies , delicious and healthy. very prompt deliver

The food varies , delicious and healthy. very prompt delivery, , thanks to uncle delivery who always on time .
KIM KITCHENZ responded7th Dec 2022 12:01 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Wont try again

The food was below standards in comparison to the cost. Was expecting better than my previous caterer given that the price per head is higher but it didn't turn out to be that way. would not be trying again
KIM KITCHENZ responded16th Nov 2022 11:25 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

No fuss tingkat straight up your doors

In general, the food is suitable for both my wife and I. The menu is well balanced with the usual 1 meat, 2 veg, and 1 soup, or 2 meat, 1 veg, and 1 soup. The portion for the 2 pax package is just nice for 2 person.
KIM KITCHENZ responded15th Nov 2022 12:13 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Generally good

Generally good but some dishes are hit and miss. Not the cheapest but price is acceptable. Respond quickly for skipping meals.
Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes)
KIM KITCHENZ responded26th Jan 2023 12:34 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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