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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Great caterer. Food quality above average

Overall the food quality is above average and the portion is generous. But sometimes the delivery is a bit late. The soup is not so appetizing. Keep It up!
KIM KITCHENZ responded16th Nov 2022 11:27 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Good foodlinegood foodlinegood foodlinegood foodlinegood foo

Good foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodlinegood foodline
KIM KITCHENZ responded16th Nov 2022 11:24 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Wide variety of dishes and good service. Will order again!

Food variety is good, doesn't keep repeating even though we have it 5 days a week. Customer service is also very good when we need to call them. Will repeat order again!
Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes) Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
KIM KITCHENZ responded15th Nov 2022 12:15 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Delicious, value for money.

The food is good and tasty. Delivery is always punctual although slightly early.

The weekly menu sent by email was great as we can anticipate what we will be having for dinner each day.

I was able to skip 3 days meals whenever I have invitation for meals.

Except for extra condominium charges which is quite high, the price is reasonable.

Will consider for next order after our return trips.
KIM KITCHENZ responded15th Nov 2022 12:14 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Repeat order

Great. Repeat many times already. Would appreciate the soup to be alittle less salty especially the salted vege.
KIM KITCHENZ responded15th Nov 2022 12:12 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

The food varies, delicious, and very prompt delivery. thanks

The food varies and not to mention, very prompt delivery, too, thanks to uncle delivery who always on time
KIM KITCHENZ responded7th Dec 2022 12:02 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

BL
Ms Belle Verified Purchase
4.0 / 5

Varied soup menu is great!

Once in a while the delivery can be an hour or so late though not bad weather. Appreciated the healthy soups.
KIM KITCHENZ responded15th Nov 2022 12:13 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Have been ordering from them and will continue

Everything is good. I will definitely continue to renew the tingkat order. I like the deliciious soup the most. foodline
KIM KITCHENZ responded30th Nov 2022 11:24 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

I had subscribed to Kim Kitchen for 3 consecutive months.

The dishes tasted good, in good quantity. recently they were late in delivery and sent food on 2 days I opt-out by choice.
KIM KITCHENZ responded16th Nov 2022 11:26 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Recommended nice and healthy tingkat

The food are generally nice and balanced. The taste is just right, not too salty. I am glad that they don't use processed food such as sausage in their dishes. I am not a fan of processed food and definitely don't encourage my children to eat them as well.
KIM KITCHENZ responded16th Nov 2022 11:33 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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