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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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496 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Value for Money, 2nd time ordering from caterer.

Value for money and food taste good as well. Delivery is early most of the time. Variety of food is good too. Might be a good idea to increase the number of dishes for the balance package as 2 dishes + 1 soup is a bit too little for family dinner.
KIM KITCHENZ responded20th Sep 2022 05:37 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

On time and fairly ok

On time most of the time. Food is delicious. If the amount of dark soy sauce dishes can be reduced, it could be better
KIM KITCHENZ responded14th Sep 2022 10:51 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Food is decent

Food was decent just that the portion is slightly smaller. Delivery timing was just right, no spillage of soup
Choose one
KIM KITCHENZ responded23rd Sep 2022 03:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Repeat order

Repeat customer. food quantity is good. but some dishes getting more and more salty. would prefer style of cooking when they first launched.
KIM KITCHENZ responded20th Sep 2022 05:36 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Home cooked taste with good tasting soup.

Love the home cook taste and the soup. The delivery timing is just nice for my location around dinner time at 6pm.
KIM KITCHENZ responded23rd Sep 2022 03:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Food Quality is Good

The food quality is up to the standard as usual. It will be best if the food can be delivered nearer to dinner hours. I received the food as early as 2:30pm at times.
KIM KITCHENZ responded14th Sep 2022 10:50 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Good quality

Food quality is good with variety. However, the price is on a higher side as extra charge for delivery.
KIM KITCHENZ responded14th Sep 2022 10:52 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

BL
Belle Verified Purchase
4.0 / 5

Good try out

First try of tingkat. Food has pretty varied and healthy ingredients. Satisfied thus far so renewing their service.
KIM KITCHENZ responded23rd Aug 2022 05:35 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Mr Tan Yong Hui
Mr Tan Yong Hui Verified Purchase
4.0 / 5

Nice food

Food tasted nice though it could be a little oily. delivery for dinner was around 6 which is perfect for me
KIM KITCHENZ responded23rd Aug 2022 05:35 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Food is value for what you paid for

Food is simple and value for what is paid for. Just nice to try out on a 8days. Food portion is sufficient for 2paxs. Thank you.
KIM KITCHENZ responded23rd Aug 2022 05:35 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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