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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Good

Food quality was good. Food Menu has variety… will try again and recommend to everyone…. Service via WhatsApp is prompt
KIM KITCHENZ responded3rd Oct 2022 10:38 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Ms Jerine
Ms Jerine Verified Purchase
5.0 / 5

Impressive! Nice taste and great variety

First time ordering Kim Kitchenz's tingkat dinner and my family and I are very impressed with the taste and variety of the food. Portions are very generous. Have re-ordered from them.
KIM KITCHENZ responded3rd Oct 2022 10:40 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Another good alternative for tingkat

Prompt delivery. Food generally good and portion is sufficient for 2. The soup is tasty too. Will order again.
KIM KITCHENZ responded7th Sep 2022 04:18 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Nice food and tasty. Will order again for sure. Love it

Food will nice and tasty and will order again. Price is reasonable and will try again next time. Love it .
KIM KITCHENZ responded3rd Oct 2022 10:39 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Generous portion

Food portion is very generous and quality is not bad. One good point is that the 4th dish is not a fried processed item.
KIM KITCHENZ responded7th Sep 2022 04:15 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

Mrs Sally Lee
Mrs Sally Lee Verified Purchase
4.0 / 5

Big portion for 2 pax. Taste just nice , not too salty.

Food portion for 2 pax is alot. Can feed my family for 5. Taste is just nice not too salty or oily. Delivery time too early for dinner. When come back from work at 5.30pm, the food already cool. Is better if can delivery after 4.00 pm.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
KIM KITCHENZ responded31st Aug 2022 11:05 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Mr Ethan
Mr Ethan Verified Purchase
4.0 / 5

All is ok.

Food is pretty good. variety is ok. not too bland or too savoury. but personal preference is less meat more veg. sometimes give a lot meat. but prefer more veg. too bad cannot specify as such.
Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
KIM KITCHENZ responded23rd Sep 2022 03:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Food is good and delivered daily consistently on time.

Having completed the 8 days Trial on Kim Kitchenz Traditional Tingkat Series Dinner. Decided to continue on the 10 days TTSD on the same series. Overall the dishes are generally OK and within expectation. The Quantity of food are good. Dishes specified in their Menu are quite balanced. In terms of variety and taste, it is good and reliable. To summarise, the food is good and is delivered daily consistently on time.
KIM KITCHENZ responded14th Sep 2022 10:51 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Value for Money, 2nd time ordering from caterer.

Value for money and food taste good as well. Delivery is early most of the time. Variety of food is good too. Might be a good idea to increase the number of dishes for the balance package as 2 dishes + 1 soup is a bit too little for family dinner.
KIM KITCHENZ responded20th Sep 2022 05:37 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

On time and fairly ok

On time most of the time. Food is delicious. If the amount of dark soy sauce dishes can be reduced, it could be better
KIM KITCHENZ responded14th Sep 2022 10:51 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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