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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Food is decent

Food was decent just that the portion is slightly smaller. Delivery timing was just right, no spillage of soup
Choose one
KIM KITCHENZ responded23rd Sep 2022 03:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Repeat order

Repeat customer. food quantity is good. but some dishes getting more and more salty. would prefer style of cooking when they first launched.
KIM KITCHENZ responded20th Sep 2022 05:36 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Home cooked taste with good tasting soup.

Love the home cook taste and the soup. The delivery timing is just nice for my location around dinner time at 6pm.
KIM KITCHENZ responded23rd Sep 2022 03:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Food Quality is Good

The food quality is up to the standard as usual. It will be best if the food can be delivered nearer to dinner hours. I received the food as early as 2:30pm at times.
KIM KITCHENZ responded14th Sep 2022 10:50 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Good quality

Food quality is good with variety. However, the price is on a higher side as extra charge for delivery.
KIM KITCHENZ responded14th Sep 2022 10:52 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

BL
Belle Verified Purchase
4.0 / 5

Good try out

First try of tingkat. Food has pretty varied and healthy ingredients. Satisfied thus far so renewing their service.
KIM KITCHENZ responded23rd Aug 2022 05:35 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Mr Tan Yong Hui
Mr Tan Yong Hui Verified Purchase
4.0 / 5

Nice food

Food tasted nice though it could be a little oily. delivery for dinner was around 6 which is perfect for me
KIM KITCHENZ responded23rd Aug 2022 05:35 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Food is value for what you paid for

Food is simple and value for what is paid for. Just nice to try out on a 8days. Food portion is sufficient for 2paxs. Thank you.
KIM KITCHENZ responded23rd Aug 2022 05:35 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Ms Grace
Ms Grace Verified Purchase
4.0 / 5

Not bad, can consider for longer term.

Ordered the 2 dishes and 1 soup, their soup is so so only some even tasted like water. the dish is decent, but because they arrive at around 2.30 pm I actually wonder what time they finish cooking them. And their veg dish becomes sour easily once it's after 6 pm.
KIM KITCHENZ responded16th Aug 2022 05:43 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Yes, the food exceeds my expectation, the delivery on time .

Yes, the food exceeds my expectation, the delivery on time and they are always consistent in taste and timing.
KIM KITCHENZ responded31st Aug 2022 11:10 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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