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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Very prompt

The food is tasty and the driver is on time. The sales will call to clarify if the order is right. Very responsive
KIM KITCHENZ responded14th Sep 2022 10:50 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Yes, the food exceeds my expectation, the delivery on time

Yes, the food exceeds my expectation, the delivery on time and they are always consistent in taste and timing. foodline
KIM KITCHENZ responded31st Aug 2022 11:10 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

5.0 / 5

Recommended if you like soup

Repeat customer and family members have all been very satisfied with the food taste and portion, especially the soups.
KIM KITCHENZ responded7th Sep 2022 04:17 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

HL
michaela lim hui yi Verified Purchase
4.0 / 5

Great food

Nice food and great options to choose from ! really quite nice in flavour and variety would recommend!
KIM KITCHENZ responded14th Sep 2022 10:53 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Tasty tingkat dinner meals with generous portion of dishes.

So far most of the dishes are tasty but not spicy
Still prefer some curries or spicy fish or meat to go with rice.
Overall portion given are generous.
Soup can be given in a slightly bigger container.
Recommended!
KIM KITCHENZ responded31st Aug 2022 11:09 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Yummy!

Mine is a repeated order. My family enjoy the food very much. Taste is good. Not too salty. The bowl used for soup can be bigger. It is too small for the number that we ordered.
KIM KITCHENZ responded31st Aug 2022 11:09 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

Ms Verene Ting
Ms Verene Ting Verified Purchase
4.0 / 5

Good portion of food and nice taste

Food is nice and portion is good for 3 small eaters. Kids friendly dishes for non spicy option. Soups are nice compared to my previous caterer. Recommended to try.
Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes)+4 Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes)
view more 8 photos & videos
KIM KITCHENZ responded7th Sep 2022 04:16 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

5.0 / 5

A Pleasant Tingkat Experience :)

The food tastes good, good variety of dishes. Just that sometimes one or two dishes were a bit salty, but still acceptable. The food portion were very generous, more than any other caterer I had tried before. The delivery personnel is very friendly. The food arrived at 3pm+, they were very hot and still warm at 6pm+.
Choose one Choose one Choose one Choose one
KIM KITCHENZ responded4th Aug 2022 04:21 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Delicious food from this caterer. Great variety and price.

The food was delivered early to us. Taste was good and our family likes it. Intend to order again from this caterer. Tried others but the taste and portion from this caterer is nice and delicious. Price is reasonable also. Glad we tried the trial version.
Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only
KIM KITCHENZ responded4th Aug 2022 04:20 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Affordable tingkat and a bit oily so not for fussy.

Requested for non spicy. But there are a few days came with spicy dishes.. One day 2/3 were spicy, so the kids have nothing to eat. Overall the soups are nice, dishes are a bit too oily for us.
Choose one
KIM KITCHENZ responded4th Aug 2022 04:23 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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