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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Food portion size is good

They sent the food to the wrong address. But they did compensate by giving me an additional dish the next day. Food portion size is good, taste is good too. But the communication needs to speed up as they are short handed
KIM KITCHENZ responded19th Jul 2022 12:43 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Ms Carolyn Leow
Ms Carolyn Leow Verified Purchase
5.0 / 5

The food normally arrived in morning 10.30am.

The food is very good for Traditional Balanced Tingkat. In comparison, the quality of food is good. The price is reasonable considering the quality of food I get. I will certainly continue to order from Kim Kitchenz.
KIM KITCHENZ responded6th Jul 2022 10:23 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Homely dishes and soup!

First time ordering and very satisfied with the choices of food, especially the soups!

Requested specifically for No spicy, but 2 meals came with spicy dishes, appreciate caterer can take note.
KIM KITCHENZ responded26th Jul 2022 04:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Good food

Caterer iis new. Food is good. Much better than a few of the caterer. But price getting more expensive.
KIM KITCHENZ responded19th Jul 2022 12:42 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Savory dishes and good soup

Food delivery timing fluctuates every day. But overall food was decent, very savory, and soup was really good. Portion is a bit small for two pax
Choose one
KIM KITCHENZ responded13th Jul 2022 11:27 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Reasonably priced home-cooked food

Taste & portion of food was generally ok, but can cut down further on amount of oil used. Fried leafy vege was done quite well but boiled vege (brocolli) was overcooked. Feedback was given & acknowledged.
KIM KITCHENZ responded19th Jul 2022 12:43 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

8 days trial worthwhile!

This was the first tingkat we tried and we were surprised it tasted so good! Apart from the first day's menu which was not that appealing to us, the menu only got better throughout the 8 days. The 8 day trial is very very worthwhile given the price! Alot of dishes with gravy, and the gravy is yummy! Portion size is big, more than enough to feed 2 adults and 1 child.
KIM KITCHENZ responded6th Jul 2022 10:25 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Debora
Debora Verified Purchase
5.0 / 5

Pleasant experience- worth the money

I think my 5days trial was a pleasant experience n worth the money
Firstly, its so easy to order and vendor accepted immediately
First day I do not need to worry abt what time the food delivery, it came on time just before lunch time, at about 1145am
The last day, there was SMS informed that it will be late delivery due to traffic, but end up they come quite early abt 11ish. Well done for the punctuality.
Food menu, quite big portion for 2pax. Me n husband have a satisfied n fully stomach, the menu also quite variety, never repeat for the past few days. Moreover, the menu is quite unique, there’s no zhi car/cai peng dishes n i can tell that vendor really put lots of effort in cooking the spices, sauces, n carefully think/plan thru the menu. Definitely will continue with them, i am satisfy with Kim Kitchen.
KIM KITCHENZ responded30th Jun 2022 11:27 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
Thank you for your compliment :)

4.0 / 5

Try this!

Food taste just nice, not too salty or too oily. Good for families with elderly and children. It will be nicer if more variety is introduced.
KIM KITCHENZ responded16th Aug 2022 05:43 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Affordable and good healthy food

Did trial 5 days with 3 dishes. Only day 1 food came quite late but they explained that it was because of packed orders on Monday. Other than that food came relatively early, 4plus, 5 plus. Food was not too salty or oily, portions are large, only on first day the herbal chicken was a little salty, but they took my feedback. Overall I would think their food is above average!
Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only
KIM KITCHENZ responded28th Jun 2022 09:50 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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