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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Sally/Kelly
Sally/Kelly Verified Purchase
4.0 / 5

Food is good and great service staff

Food taste just nice, not salty. Delivery on time. Variety so far so good. Renewed for another cycle. Admin support is great. Keep up the good job.
Traditional Tingkat Series - Lunch/Dinner Tingkat (10 Days, 3 Dishes + 1 Soup OR 4 Dishes)
KIM KITCHENZ responded28th Jun 2022 10:06 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Christine
Christine Verified Purchase
5.0 / 5

Price reasonable, food delicious and healthy

The food quality is good (no process food) and consider healthy (not oily not salty) but tastes good
Choose one Choose one Choose one Choose one
KIM KITCHENZ responded24th May 2022 09:32 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Quality Dishes and Soup, will order again

I ordered prestiged lunch. The quality of food is very good! Worth the price. The soup is well boiled. We will order again.
KIM KITCHENZ responded9th Jun 2022 04:13 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Good value for dinner

Food is good. My family is satisfied with the taste and portion given, although soup quality varies sometimes. Deliverer is courteous and on time daily. We enjoyed the dinner provided.
Choose one
KIM KITCHENZ responded17th May 2022 09:56 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Ms Sarah
Ms Sarah Verified Purchase
5.0 / 5

Good value and taste

Food was great, good variety throughout our trial. Not super hot on arrival but we made do and reheated the food. Good amount for 2 pax.
KIM KITCHENZ responded9th Jun 2022 04:14 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Tiffany
Tiffany Verified Purchase
4.0 / 5

Warm food

The food quantity is good for 2 and the food arrive still warm and on time. As compared to other one we ordered the quantity quality and taste is much better.
KIM KITCHENZ responded12th May 2022 11:53 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Linda Tan
Linda Tan Verified Purchase
4.0 / 5

Tingkat dinner For 2 pax

Portion was good for 2 pax. Food is quite delicious but can be salty at times. Overall, there is a wide variety of food and there is different dishes everyday for the 8 days trial. Not bad for a try.
KIM KITCHENZ responded17th May 2022 09:56 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Fern
Fern Verified Purchase
4.0 / 5

First Time Order

Overall the taste is acceptable. two dishes + 1 soup is just nice for me. I will definitely continue this services.
KIM KITCHENZ responded28th Jun 2022 09:56 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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