🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

Write a Review

Swipe left for more quick filters

518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

Portion is generous.

We ordered 3 person dinner. The portion was generous, sufficient for 3 of us. Some nights there are meat/chicken cooked with vegetable/tofu, in addition to a meat dish. Dishes are not salty. Flavour is generally good except for the 五香卤肉 which I find it too strong and not fragrant. Overall not bad.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
KIM KITCHENZ responded3rd Oct 2022 10:39 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

R
Ryan Verified Purchase
4.0 / 5

Food was good

Food was good, Food was good, Food was good, Food was good, Food was good, Food was Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was good, Food was Food was good, Food was good, Food was good, Food was good, Food was good,
KIM KITCHENZ responded3rd Oct 2022 10:38 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mr Winson Tan
Mr Winson Tan Verified Purchase
5.0 / 5

Yummy foods!

Food was tasty and delivery schedule was spot on. Food choices and exceptions well noted and all within expectatio foodline
KIM KITCHENZ responded16th Nov 2022 11:28 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Generally good

Above average food. Delivery for lunch is usually around 1130-1230pm. Generally variety is good too.
Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes)
KIM KITCHENZ responded16th Nov 2022 11:26 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mr Kok Wee Song
Mr Kok Wee Song Verified Purchase
4.0 / 5

Food is great!

Food is great! the delivery is a bit early but still acceptable. Some of the dishes a bit oil. Think maybe MSG is added since I did not read that MSG is excluded in the menus.
KIM KITCHENZ responded21st Oct 2022 10:00 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

P
Ms pearl Verified Purchase
4.0 / 5

Food is okay, service and delivery are not

The delivery time was erratic, most of the time it was seven o'clock. The kids were so hungry that we had to buy our own food to eat first. Today was even worse, half of the soup delivered was spilled.
Choose one
KIM KITCHENZ responded16th Nov 2022 11:29 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Disappointed

Tried the 8 days trial for lunch previously, thought it was good and ordered for 20 days lunch. However, the dishes were kind of disappointing at the price point of $347.75.

For the trial period, there was no processed food and have 2 types of meat dishes like stated in menu. For the full 20 days, sometimes there were dishes like nuggets and fish balls and only 1 type of meat dish. So I don't think it was worth the price I paid for. There was also no duck dish at all and the occasional fish dish was very spicy.

With these type of dishes, there are other tingkat options with cheaper price point.
KIM KITCHENZ responded16th Nov 2022 11:34 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252.

4.0 / 5

Good caterer

Repeat customer for many times already. Food and serving size is good. Especially like their salmon fish.
KIM KITCHENZ responded21st Oct 2022 09:59 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mrs Tjhin Debora
Mrs Tjhin Debora Verified Purchase
4.0 / 5

On time delivery, always receive nice and variety menu.

The food was very nice and i am looking forward to each meals everyday. always on time delivery, thanks.
KIM KITCHENZ responded16th Nov 2022 11:29 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Good variety on the food and prompt delivery to my place. Tk

Lot of variety on the food and tasty. The service was super prompt. Keep up the good work. Will definitely consider this caterer.
KIM KITCHENZ responded3rd Oct 2022 10:42 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

Review filters

Sort By

Review photo

Customer Photos

A customer just ordered for 25 pax for delivery on 2nd Nov, 12:00PM
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,307
Menus
999+
Chat / Call
Chat / Call
Account