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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

S
Ms Sharon Verified Purchase
4.0 / 5

Late delivery daily

The delivery is always very late, it usually reached by 7pm with only 30 mins to finish the food as indicated on the box that the food has to be eaten by 7.30pm. My kid always have to eat snacks while waiting for the food to arrive. When I call to feedback, they says they are changing delivery man and if I got anyone to recommend, can inform them also. Not a very reassuring reply esp when I just renewed the tingkat. If it is still the same, I will not renew next time.
KIM KITCHENZ responded28th Jun 2022 10:00 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. We will try out best with our delivery issue and we hope customers do understand that recently traffic is very jam nowadays.

5.0 / 5

Delicious Dinner

Nice food... good chef.. generous portion will order again... good customer service...courteous and thoughtful delivery personnel.. thumbs up
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
KIM KITCHENZ responded28th Jun 2022 09:57 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

G
gejia Verified Purchase
5.0 / 5

Good food

Food was good and tasty. Quantity is just nice for 2 person.I will order again next month. Delivery is also on time
KIM KITCHENZ responded28th Jun 2022 09:56 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Tingkat review

Wanted to have a change, so first time ordered from Kim Kitchenz. It is good as there are varieties of dishes and soups as well. Taste also good with good portion too. No regret to try this caterer just that the cost higher than my previous caterer.
Choose one
KIM KITCHENZ responded28th Jun 2022 10:02 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

8 day Trial Tingkat

Kim Kitchenz food are not salty and just right for old folks like us. Portion is good enough for 2 pax. We love the sweet sour fish and the pork ribs. All food are not spicy so is suitable for us. In fact, we have continue and renew for another 20 days and hope is the same taste as the 8 days trial tingkat.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
KIM KITCHENZ responded9th Jun 2022 04:12 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Healthy food, sumptuous meal

It was mostly sumptuous lunch, even had herbal stuff some of the days. Dinner wasn’t as fantastic, kitchen far from my place at SK. Still good overall :)
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
KIM KITCHENZ responded28th Jun 2022 10:01 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Good food with a couple misses

It's unfortunate that they don't allow change of date because it's trial, even before it starts, because WFH arrangement can suddenly change.

Overall we liked the taste over 8 days of lunch except cereal fish was too salty for one meal. The "fried fish fillet" turned out to be frozen fish fingers, which was very disappointing to get in tingkat. Other than these two dishes, very good and will consider for future.
KIM KITCHENZ responded9th Jun 2022 04:14 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Taste good and will order again!

Overall good experience, savoury dishes and soup taste good. Though soup portion is a bit small compared to other caterers. Will try again :)
Choose one Choose one
KIM KITCHENZ responded9th Jun 2022 04:12 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Ms Junyi
Ms Junyi Verified Purchase
5.0 / 5

5 days Tingkat Trial for Lunch

5 days trial is good deal and all the food taste good, except for day1 where one of the pork dish was too flavourful/salty for elderly. Other than this, we enjoyed all the rest of the dishes and soup.

Just submitted new order for dinner 20 days and hope that my family will enjoy it as the price is on higher side compared to other caterer for 20 days dinner.
Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only
KIM KITCHENZ responded1st Jun 2022 10:05 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Food portion is good, taste is good and price is reasonable.

Food portion is good, taste is good and price is reasonable...delivery time can be improved..sometimes very early something late....
KIM KITCHENZ responded30th May 2022 09:47 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 45 pax for delivery on 31st Oct, 11:30AM
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