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Kim's Catering Pte Ltd review

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Tingkat
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Kim's Catering Pte Ltd review

Excellent 4.4/5 Last 6 months
2,077 reviews in total
Most favourite dish: Prawn Paste Fried Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 11th Apr 2020
More:
Food
Service
Value
Reviewed on 11th Apr 2020 Verified Purchase
Ordered this with High expectations; therefore was quite disappointed with the food that was sent over the next few days. I’m Glad that I only ordered for the 5 days trial.
The food is edible, but not fantastic Nor appealing either.

One thing ... More to note is the delivery time (for people staying in Jurong area) - delivery is always done after 1245pm. Kim’s catering stated that food must be consumed by 130pm. However, I received my food at 1255pm for 2 days, and 115pm on one day. That leaves me with 35 and 15 minutes respectively to finish my food.
I have provided my feedback to them, and the lady over the phone mentioned that it was due to the overwhelming orders placed, which I understand it may be due to covid. Just a FYI for future consumers
There was also a day when the driver missed out on my rice, so I called the lady again and they brought back another packet 30 mins later.

Wasn’t very satisfied after the 5 days trial. Will not repurchase.
However, I must say that the customer service lady Lilian, is very sincere and always very willing to help. Thumbs up for her
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Kim's Catering Tingkat Meal (5 days trial) - With Rice
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 6th Apr 2020
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Food
Service
Value
Reviewed on 6th Apr 2020 Verified Purchase
Food is nice and worth the money. Convenient especially during this period when everyone have to work from home.
Kim's Catering Tingkat Meal (10 days)- Without Rice
Favourite dish: Potato
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 7th Apr 2020
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Food
Service
Value
  • Tingkat/ Daily Meals
  • Compassvale Road
  • 3rd Apr 2020
  • 3 Pax
Reviewed on 7th Apr 2020 Verified Purchase
Good tingkat, but sometimes veggies come sour and not fresh. Taste ok, customer service so so. Not a single time say thank you when received payment .
Lunch Tingkat Meal (20 days)- Without Rice
Favourite dish: Curry chicken
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
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Food
Service
Value
  • Ting Kat
  • Youngberg Terrace
  • 1st Apr 2020
  • 3 Pax
Reviewed on 30th Apr 2020 Verified Purchase
Food variety and standard meet my expectation. Good service. Food delivery is on time. Food generally taste good.
Lunch Tingkat Meal (20 days)- Without Rice
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 9th Apr 2020
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Food
Service
Value
Reviewed on 9th Apr 2020 Verified Purchase
Taste is decent, but i dont really love the food variety. it's all about preference anyway. however i still consider to do repeat order since i think this tingkat catering has good value for money
Kim's Catering Tingkat Meal (5 days trial) - With Rice
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 13th Apr 2020
More:
Food
Service
Value
  • tingkat
  • Jelapang Road
  • 30th Mar 2020
  • 2 Pax
Reviewed on 13th Apr 2020 Verified Purchase
Have renewed multiple times but this time had diarrhea after eating the steam egg w crab cube. ate while warm and did not eat anything else. otherwise standard is good as previous.
Kim's Catering Tingkat Meal (10 days)- Without Rice
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 1st Apr 2020
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Food
Service
Value
Reviewed on 1st Apr 2020 Verified Purchase
Prompt delivery service. Food may be a bit saltier and sometimes a little too oily. But it's still tasty, in general. Portions are good.
Kim's Catering Tingkat Meal (5 days trial)- Without Rice
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 31st Mar 2020
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Food
Service
Value
Reviewed on 31st Mar 2020 Verified Purchase
Had ordered the trial 5 days package - Food was averagely good, Serving portion is big for 1 pax. For delivery, the only thing is have to check whether have the food arrive at your doorstep
Kim's Catering Tingkat Meal (5 days trial) - With Rice
First time ordering from merchant: Yes
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 20th May 2020
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Food
Service
Value
Reviewed on 20th May 2020 Verified Purchase
It was our 2nd time with Kims Catering. The 1st time was really good. But not sure if it's due to the CB and overwhelming orders, the 2nd time most of the time food taste ave or below average. The portion, however, is good value for $. There are ... More times when the dish came with char tao taste or sour taste. Contact the customer service but no response. (the 1st time happen to have sour dish but the customer service responded immediately)

We terminated our service immediately when we found a small baby cockroach looking pest in our tingkat when we open it.

The delivery uncle is very nice. It's sad that we won't get to see him since we terminated their service as he is friendly and always smiling. The average delivery time is btw 3-4pm which we feel its a bit too early especially if we finish work and reach home the food will be outside in the temperature danger zone for more than 2hours and bacteria would have multiplied.

Will never go back to them again as we have lost faith in this caterer due to the pest found in the food. Also, it felt as if they are unable to keep up with the order in terms of taste of food, the customer service and adhering to hygiene standard set by SFA during this period of time.
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Lunch Tingkat Meal (20 days)- Without Rice
First time ordering from merchant: No
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 3rd Apr 2020
More:
Food
Service
Value
Reviewed on 3rd Apr 2020 Verified Purchase
Delivery timing very prompt and consistent.

Food quality is average AT BEST. Quality of ingredients can be better, prep has to be cleaner (veg still have sand/soil, salted veg too briney, etc)

Price is cheap but not necessarily good value ... More due to food quality.
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Kim's Catering Tingkat Meal (10 days) - With Rice
Favourite dish: Braised egg
First time ordering from merchant: Yes
Will recommend this merchant: No

A customer just ordered for 1 pax for 7th Feb, 1:00PM
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