Terms and Conditions:
Actual delivery timing may vary +/- 30 mins from the stipulated delivery time due to unforeseen circumstances such as weather and traffic condition.
Based on SFA regulation, food with warmers and setup is best consumed within 3 hours. Food without warmers is best consumed within 1 hour.
Orders must be finalise at least 3 weekdays before the event date.
For Classic Buffet and Canapé setups, our team will arrive
about 30 to 60 minutes before your event starts to
ensure everything is nicely set up and ready for your guests.
For late-night collection, a surcharge of $120.00 will
apply for equipment collection after 10:30 PM or on the following day, subject to availability.
Request for next-day collection of catering equipment will be charged at $100-$200 per trip, depending on logistics and access requirements.
Kindle Catering reserve the right to:
- Change the dish to another of equivalent value on best efforts due to unavailability/seasonality.
- Change or withdraw items, menus and prices without
prior notice at our discretion.
Cancellation Policy
More than 3 working days notice:
- A 3% payment processing fee applies.
Less than 3 working days notice:
- A 50% charge on your entire order for cancellations,
and a 50% food wastage charge for changes. An
additional $30 administrative fee also applies.
Less than 1 working day notice:
- No refunds. An additional $30 administrative fee
also applies.
Changes to Orders
More than 3 working days notice:
- A 3% payment processing fee applies.
Less than 3 working days notice:
- A 50% charge on your entire order for cancellations,
and a 50% food wastage charge for changes. An
additional $30 administrative fee also applies.
Less than 1 working day notice:
- No refunds. An additional $30 administrative fee
also applies.