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Lao Huo Tang Catering

4.3 / 5 (61 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.1 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (92)

Reviews (61)

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52 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Wong Hsieh Ni
Ms Wong Hsieh Ni Verified Purchase
5.0 / 5

Prompt delivery, generous portion, good service

Delivery is prompt, the caterer called a few times to confirm the order so it gives you assurance that no hiccup will be anticipated, which is good. Food is good overall, very generous portion so good for hosting big group. Disposable cutlery, dishware, tongs, garbage bags are provided so it makes hosting an easy experience foodline
Mr Collin Chan
Mr Collin Chan Verified Purchase
4.0 / 5

Food quality can be better and there are better value options available even though it is CNY period

The soup (Buddha Jump Over the Wall), which is their specialty, was already lukewarm when it arrived. Unlike other dishes, there is no induction heater to keep the soup hot at all times. The soup can definitely taste better if it is kept heated at all times.

Other dishes were decent/passable, but it is quite evident that the dishes were mass prepared many hours earlier as they appear off-colour/soggy.

Though I can understand the huge orders on their list due to CNY Day 2, they can definitely do better for the premium pricing that was charged during CNY.
4.0 / 5

Late delivery, Small portion - Catered to 15 pax but portion was more like for 6-8 pax.

1) food arrived 6.30pm (time requested was 5pm) and wasn't informed of the delay.
2) portion of food was very small. Catered to 15 pax but portion was more like for 6-8 pax.
3) rather embarrassing cos her guests were hungry because of the delay and food was insufficient.

Delivery Feedback

Based on 58 customer responses.

  • On time or up to 30 min early: 49 (84.5%)
  • More than 30 min early: 1 (1.7%)
  • Late: 8 (13.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 42
  • Less than 10 min early: 0
  • 10–15 min early: 3
  • 15–30 min early: 4
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 5

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