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Lao Huo Tang Catering

4.3 / 5 (61 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.1 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (92)

Reviews (61)

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61 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Collin Chan
Mr Collin Chan Verified Purchase
4.0 / 5

Food quality can be better and there are better value options available even though it is CNY period

The soup (Buddha Jump Over the Wall), which is their specialty, was already lukewarm when it arrived. Unlike other dishes, there is no induction heater to keep the soup hot at all times. The soup can definitely taste better if it is kept heated at all times.

Other dishes were decent/passable, but it is quite evident that the dishes were mass prepared many hours earlier as they appear off-colour/soggy.

Though I can understand the huge orders on their list due to CNY Day 2, they can definitely do better for the premium pricing that was charged during CNY.
4.0 / 5

Late delivery, Small portion - Catered to 15 pax but portion was more like for 6-8 pax.

1) food arrived 6.30pm (time requested was 5pm) and wasn't informed of the delay.
2) portion of food was very small. Catered to 15 pax but portion was more like for 6-8 pax.
3) rather embarrassing cos her guests were hungry because of the delay and food was insufficient.
Mrs Yong
Mrs Yong Verified Purchase
3.0 / 5

Mismatch of expectation

Ordered the $23.90 mini buffet menu based on the good reviews. I was told by the contact person that the food items are cooked and delivered from the restaurant directly.
The disposable cutleries etc was in a reusable bag with Lexin branding on it .
Presentation of the dishes were good. However, of the 8 items, only the soup item (Buddha Jump Over the Wall) is delivered hot. The rest of the items are not even warm (feels like it was cooked at least an hour before delivering over). I have only tried the soup dishes from Lao Huo Tang before and it is still good so far. The pandan chicken and steamed prawns (though on dry side) is still quite tasty even when cold. Food portion is on small side for sweet and sour fish, and prawn rolls may taste better if they are crispier.
Messaged the contact person right after checking the food items and feedback they are cold and there is no response at all. :(

Delivery Feedback

Based on 58 customer responses.

  • On time or up to 30 min early: 49 (84.5%)
  • More than 30 min early: 1 (1.7%)
  • Late: 8 (13.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 42
  • Less than 10 min early: 0
  • 10–15 min early: 3
  • 15–30 min early: 4
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 5

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A customer just placed an order for delivery on 14th Nov, 4:00PM
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