Mei Hao 99 Catering

The curry portion is not sufficient for 20pax. I ordered for 20pax, though I have only 19pax. the gravy is clearly not enough. pls refer to pix to see how small the container of curry is.
I used to always order from neo garden & I do not have issue with the gravy being not sufficient. more gravy should have been given.
spare pork ribs is nicely done & cut to just the right size - thumbs up.

Pork slices is tough and dry..The whole dish is hardly eaten per photo taken after the event. sweet sour fish looks like black pepper fish totally not the sweet sour fish we used to. very disappointed

The food portion was good but the pork ribs was not nice. there was no meat and mostly bones - super troublesome to eat.

popiah skin was too thick and the sweet and sour fish seem more like sweet sauce fish only.

service was not very good, i ask for collection time to be 2.45pm but the person actually came at 2.30pm and started collecting when my guests are still around and have the cheek to tell me that they wan to finish packing by 2.45pm so need to start at 2.30pm. lastly, they only give me 2 mini pack of servettes when i catered for 60 guests.. had to go and get my own tissue boxes!!

The fried rice with silver fish was so hard and hardly see any silver fish in it . Butter prawn and samosa were soggy .The pork ribs cannot even bite .. I ordered for 30 people , the portion was so little . Not even enough for my 25 guests . Every guest only had one serving . Any way no one had their 2nd serving as the food were very bad !!!! My guests were asking about which caterer did all this bad food come from and they definitely would not recommended to their friends !!!

The caterer was fully booked on 19 July, they have probably mixed up another order with mine. My order form stated delivery time 6:15pm, only received food at 7pm. The food was cold, that's when I realized the sticker on the box stated a name of Michael, 5:15pm and consumed before 7:15pm. As we only received the food at 7pm, it's impossible to consume the food by 7:15pm? By this time, the food were cold and the fried food were not crispy anymore. Very disappointed with this, my order is 6:15pm, they have delivered a 5:15pm order to me at 7pm and expect us to consumed by 7:15pm??? So be careful when the caterer is full, this thing tends to happen.

Food portion is more than enough for 15 pax (I have ordered an additional prawn paste chicken wing but disappointed as it's not crispy anymore), food is average, their emphasis is on less oil and salt.

Food was bad. One of the chicken dish, the meat was black. The food was not labelled. Guests had to ask the host what some dishes were repeatedly. The dessert dish was placed together with the rest of the buffet using the same steel tray and not labelled. Two of the dishes were served with only steel plates. Also ordered white stools for the guest but the stools mostly had black stains on them. Lastly, no provision of take away boxes for leftover food. Terrible food, service and set up.

Food temperature is very important. A hot plate helps the food taste better. I ordered a mini buffet from Mei Hao 99 Catering for my housewarming party, understanding that as mini buffet, warmer will not be provided, so I urged my guests to dine right away when the food arrived. However, the dishes were quite cold, so the food tasted unattractive because of that, especially the Pork Ribs w/Champagne, which was so hard and dry. One of the guests told me the food was not bad. But my little daughter said this was not the real party, becasue the food was not good. So you can guess which opinion is truer. I assume there must some ways to maintain the food temperature on the way of delivery, or the food should be delivered real quick from the caterer's kitchen. Hope that it was not already prepared hours ago before delivery.

I placed 2 orders with Mei Hao for afternoon and evening sessions within the same day and the delivery was extremely late both times, arriving more than 30 mins late and 5 mins before the actual event commenced. Both times, traffic congestion was given as the reason. I could accept it if that was cited the first time, but then do come earlier the second time.

Our guests appreciate the menu as there was duck, scallops (with veg) but, they were all COLD hence that dampened the palate for most.

Quite disappointing, considering that I read many rave reviews about Meihao.

The sipulated delivery time is 1.15pm on 15 Feb 2014. But the delivery was only made only at 2.50pm. This 1.5 hour lateness has not only implicated 25 guests at my place and the food have already turned cold. Mini Buffet has to consumed within an hour after delivery. My guests had to consume the cold dishes, (especially this has clearly deviates NEA's mandatory requirement of not later than 4 hours from the time the food is cooked.) and the honeydew sago has tinge of sourness (might be due to the cocconut milk content and not delivered by the consumable time).

Whatever reason you may have given me for this lateness, your company should have a recovery plan, should the delivery cannot make it by the sipulated time, for eg. the most basic courtesy is to inform your client when the food cannot deliver by the sipulated time. OR send out a 2nd delivery van to deliver the food (I'm sure your kitchen has cooked extra.). Pls be transparent with your client by informing the ACTUAL time your delivery can be made and not telling me that it will be delivered in 10min for each call of the 8 calls I've made to your office. How many 10mins do you want me to give you in that urgent situation?

My guests has to consume cold dishes after being hungry for almost 2 hours. What's more was that they have found the honeydew sago has tinge of sourness. With this late delivery, cold dishes and spoilt dessert, this has made me difficult to face my own guests.