- CNY Eve Reunion dinner
- Strathmore Avenue
- 16th Feb 2026
- 1 pax
- Premium CNY Mini Buffet Menu @$298/set (w/Yu Sheng & Platter)
On & On Diners
MUIS certified caterer
FoodLine verified reviews
On-time delivery*86%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.4 / 5
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Reviews (776)
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31 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
- Friends/Family Event
- Singapore
- 16th Feb 2026
- 1 pax
- Premium CNY Mini Buffet Menu @$298/set (w/Yu Sheng & Platter)
Christmas was better
Having ordered the Christmas mini buffet and had great feedback about it, was pretty disappointed with this order. The food came 40 mins early (I vaguely rmb reading max was 20 mins). There were only 5 tongs and 3 serving spoons provided for the 12 dishes. The duck was pretty dry, as well as the broccoli dish. Saving grace was the truffle pasta in the cold dish, as well as the curry. Maybe wouldn’t do the CNY buffet again but will order for Christmas instead.
- Friends/Family Event
- Bedok North Road
- 16th Feb 2026
- 30 pax
- (FL Exclusive) Premium Economical Buffet @$13.90/pax
Price reasonable. Nanyang Curry chicken is a must to order .
Curry chicken is nice. Pineapple rice super oily. Threw most of it as it seems like soak in oil. When food delivered was already cold although not late. So fried items was quite hard to bite. Rest of item normal only. Portion wise reasonable. Delivery on time.
CT
- Corporate/Company Event
- Tanah Merah Coast Road
- 5th Feb 2026
- 42 pax
- (FL Exclusive) Premium Economical Buffet @$13.90/pax
Disappointed: Portions Too Small and No Follow-Up
We placed a catering order with On & On Diners for 42 guests, expecting sufficient portions for everyone as per the order. Unfortunately, the quantity delivered was clearly inadequate to properly serve all 42 people. Several dishes appeared to fall short of the expected portions.
We raised this issue directly with the vendor and provided photos for reference, but did not receive any response. The lack of follow-up or accountability was disappointing.
We hope the vendor will take this feedback seriously and improve both their portion management and customer service standards.
We raised this issue directly with the vendor and provided photos for reference, but did not receive any response. The lack of follow-up or accountability was disappointing.
We hope the vendor will take this feedback seriously and improve both their portion management and customer service standards.
- Baby Full Month
- Woodlands Square
- 13th Dec 2025
- 50 pax
- (FL Exclusive) Premium Economical Buffet @$13.90/pax
Punctual delivery, decent food, poor utensil preparation
Ordered a buffet for my baby’s 100-day celebration. The team arrived on time, and in fact quite early, which we appreciated. The food was okay and the portions were sufficient.
However, we were very disappointed that the utensils provided were not enough. There were insufficient plates, tissues, forks and spoons, and we had to go downstairs to buy them ourselves. It was quite embarrassing and inconvenient for such an occasion.
However, we were very disappointed that the utensils provided were not enough. There were insufficient plates, tissues, forks and spoons, and we had to go downstairs to buy them ourselves. It was quite embarrassing and inconvenient for such an occasion.
LY
- Baby Full Month
- Changi Coast Walk
- 8th Nov 2025
- 45 pax
- (FL Exclusive) Premium Economical Buffet @$13.90/pax
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?food catering did not even came!!! Said they forgot to sent...?????????????????????????????????????????????????????????????
L
- Buffet Catering
- 15th May 2025
- 10 pax
- Premium Mini Buffet (w/ Platter)
Food not delivered with cooler bag and left exposed
The delivery arrived earlier, which was good. But as we not home, the food was supposed to put in a cooler bag, but instead it was left expose as shown.
This wasnt my 1st order for the menu and all the while cooler bag was provided to keep de food warm.
This wasnt my 1st order for the menu and all the while cooler bag was provided to keep de food warm.
N
- House Warming
- 26th Apr 2025
- 70 pax
- (FL Exclusive) Super Worth It Buffet @$9.90/pax
Terrible customer service
Unhelpful staff name Ruilian which had negatively impact my overall experience.
Ruilian did not honour the service offered in the official website stating “A surcharge of $50 is applicable for next day collection at our drivers convenience, and a surcharge of $150 for collection between 11pm to 1am latest.” I opted for the next day collection, but she immediately turned me down and said no drivers available and when I wanted to opt for the late night collection she said drivers had start work as early as 3AM, which is NOT true. I have personally asked the drivers which delivered the food, he said he did not start work as early as 3AM. I had shared my disappointments with Ruilian personally and she did not bother to offer any service recovery. I booked this catering specially for its late night collection & next day collection recommended by a colleague, but unfortunately after sharing my disappointments, she deleted the service offered in the website! Terrible.
Ruilian did not honour the service offered in the official website stating “A surcharge of $50 is applicable for next day collection at our drivers convenience, and a surcharge of $150 for collection between 11pm to 1am latest.” I opted for the next day collection, but she immediately turned me down and said no drivers available and when I wanted to opt for the late night collection she said drivers had start work as early as 3AM, which is NOT true. I have personally asked the drivers which delivered the food, he said he did not start work as early as 3AM. I had shared my disappointments with Ruilian personally and she did not bother to offer any service recovery. I booked this catering specially for its late night collection & next day collection recommended by a colleague, but unfortunately after sharing my disappointments, she deleted the service offered in the website! Terrible.
On & On Diners responded13th May 2025 03:22 PM
Thank you for your feedback. We’re sorry to hear about your recent experience and appreciate the opportunity to address your concerns.
We would like to clarify that night and next-day collection services are subject to driver availability and must be arranged in advance as mentioned to you when you enquired with Rui Lian. On this occasion, we were unable to accommodate a last-minute request due to a lack of available drivers, and we sincerely apologize for any inconvenience this may have caused. While we were unable to accommodate your last-minute request, we had offered a full refund should you decide to cancel the order on the day before. However, we received no response.
Additionally, for the safety of our customers, we adhere strictly to food safety guidelines. Prepared food must not be left out for more than 4 hours from the time it leaves our kitchen, as it may no longer be safe for consumption thereafter. Our commitment to food quality and customer health is our highest priority, and we hope for your kind understanding on this matter.
We truly value your support and welcome the opportunity to serve you better in the future.
- 21st Birthday
- Ang Mo Kio Avenue 4
- 21st Oct 2024
- 1 pax
- On & On Oct only Premium Mini Buffet
Can do better
Food Portion were quite odd for 10 pax, only 8 pcs of mentaiko scallops, 2 small pcs of tofu.
spring roll were soaked in oil, tasted bad
Rendang Chicken and sambal fishball were good nonetheless
spring roll were soaked in oil, tasted bad
Rendang Chicken and sambal fishball were good nonetheless
- Friends/Family Event
- Bedok South Road
- 18th Oct 2024
- 1 pax
- On & On Oct only Premium Mini Buffet
Meeting Expectations
It wasn't my first time ordering from this caterer. Their food portion were alright and tasty. But I received an email about 2 food item replacements 9 days before the delivery. There was no choices given to me for the 2 food items replacement. Explanation given to me was that the changes were made due to the promotional items being subjected to availability. I feel that they could have better service to manage customer expectation in this aspect.
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Unfortunately, most of the dishes did not quite meet our expectations. The overall taste felt slightly off, and feedback from my family was that several items lacked balance and flavour. The dessert and noodles were the only dishes that were generally well received.
The most disappointing item was the braised duck — the meat was very tough and difficult to cut or chew, which made it hard to enjoy. We had to throw away the whole duck!
Given the price and strong reviews, we had hoped for better consistency in quality. I hope this feedback helps the caterer improve moving forward.