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On & On Diners

4.5 / 5 (776 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (1557)

Reviews (776)

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745 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Sim Wee Chin
Ms Sim Wee Chin Verified Purchase
5.0 / 5

Poor Communication on Late Delivery

The delivery was a total disappointment. We booked for 5.30 delivery and waited till 5.50 to call the office on the status of the delivery. After checking, they told us that the vehicle broke down and our delivery will be late and they will see how they can compensate as service recovery. The delivery finally arrived at 6.40 which is one hour late. My point is they should inform the customer in advance of the breakdown and not wait for us to contact them. We have elderly and young children complaining of hunger.

The buffet was delivered on 6 Aug and we have not heard from the caterer till today 12 Aug.
JG
June Goh Verified Purchase
5.0 / 5

Repeat Order

Ordered from this caterer a few years ago and decided to try it again after trying others. Food is generally good and great value for money.
Classic Yang Zhou Fried Rice Signature Duo Shuang Pin Fish<br>salted egg yolk fish & buttery cereal fish Other Food Items or Photos of Event (Please fill in below)
lee kendy
lee kendy Verified Purchase
5.0 / 5

Thanks you

The food was wonderful and good . The set up was beautful . My guest enjoy the food alot . Most of the food is finish only some left over . I order 35 pax but i have about 45 guest and the food is enough for all . Thanks for the free chilli from the boss . I will give a 5 star for them . Very good . Thanks you .
Choose one Choose one
Mrs C
Mrs C Verified Purchase
5.0 / 5

Delicious local fare

Our favourite dish was the Xing Zhou Bee Hoon with Beancurd Skin. It was a hearty staple that paired well with the other dishes. The salted egg yolk fish and prawn paste chicken wings were also flavourful and well-received.

The catering arrived 30–60 minutes in advance to set up. Good to plan the delivery timing so that the food is ready just as guests begin to arrive, ensuring it is served fresh.

Delivery Feedback

Based on 565 customer responses.

  • On time or up to 30 min early: 485 (85.8%)
  • More than 30 min early: 39 (6.9%)
  • Late: 41 (7.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 354
  • Less than 10 min early: 11
  • 10–15 min early: 46
  • 15–30 min early: 74
  • More than 30 min early: 39
  • Less than 10 min late: 4
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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