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On & On Diners

4.5 / 5 (776 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (1557)

Reviews (776)

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776 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

PK
Ms Priscilla Koo Verified Purchase
5.0 / 5

Value for money and good food!

Most of the items tastes good! Honey sesame chicken and satay was popular among children. Otah was v spicy good!
Signature Honey Sesame Chicken Other Food Items or Photos of Event (Please fill in below)
On & On Diners responded10th May 2021 05:29 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

Ms Shirlyn Tan
Ms Shirlyn Tan Verified Purchase
4.0 / 5

Good Food, Good Service, Great taste

1st time ordering from On & On Diners. Skeptical as not much online reviews can be found. Decide to take the plunge as they are one of the few than can cater to small group (10pax) at pocket friendly price.
Customer service response is prompt via email
Food came in a thermal bag, which is an added value service. Food is hot when arrive. Food portion is generous and quality is food. Totally exceed my expectations. I will order again. Thanks.
On & On Diners responded10th May 2021 05:28 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

Mr CHEW KENG HAN JEREMY
Mr CHEW KENG HAN JEREMY Verified Purchase
5.0 / 5

Value for money.

Food was pretty much quite good. delivery was on time and packaging good.Good that they gave all the necessary utensils like serving spoons and ladle as well. Brownies were good. would definitely order again. Happy customer.
On & On Diners responded10th May 2021 05:29 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

Mr Tan Wei Tong
Mr Tan Wei Tong Verified Purchase
4.0 / 5

In general, pretty good value for money.

Delivery was on time. Food was ok, not too salty. The portion of food seems a bit small. Price is ok.
On & On Diners responded10th May 2021 05:29 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

F
Ms CHIAM WAN TING Verified Purchase
5.0 / 5

Value for Money

Portion was big enough for second round. Guests like the food. The almond jelly dessert was nice. Will order from them again.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below)+2 Other Food Items or Photos of Event (Please fill in below)
view more 6 photos & videos
On & On Diners responded22nd Apr 2021 03:19 PM

Hi, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

Mdm Hong Chin Lien
Mdm Hong Chin Lien Verified Purchase
5.0 / 5

We will order food from this caterer again!

The laksa lemak goreng and salted egg yolk fish were very delicious. The young one liked to eat brownie, honey sesame chicken and man tous (go with chili crab sauce).
Choose one
On & On Diners responded22nd Apr 2021 03:19 PM

Hi, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

J
Mr Johnnie Verified Purchase
4.0 / 5

Not for choosy people

Order 10 pax, this dish "Dim Sum Set (Siew Mai & Har Gow) only came with 6pcs each.

Golden Sand Seafood Fried Rice - Taste : too hard, qty : OK
Teochew Style Cai Poh Kway Teow - Good n Oily, OK
Signature Szechuan Ma Po Egg Tofu - Ok, Ok
Delhi Style Butter Chicken - Marginal, Ok
Signature Honey Sesame Chicken - Ok, Ok
Buttery Salted Egg Yolk Fish - Ok, Ok
Buttery Cereal Prawn - Shrimp I think
Dim Sum Set (Siew Mai & Har Gow) - as above
Mini Chocolate Éclair & Vanilla Profiteroles - Ok, Ok
Chilled Mango Sago with Pomelo - Marginal
Choose one
On & On Diners responded22nd Apr 2021 03:18 PM

Hi Mr Johhnie, thank you for the review and noted on your feedback. We will work on your feedback. We really appreciate you taking the time out to share your feedback.

Ms Chevonne Chang
Ms Chevonne Chang Verified Purchase
4.0 / 5

Value for money with acceptable food quality

Huge portion for the food. Overall, value for money. Food wasn’t great but it was definitely acceptable for how much we paid. Will I eat it again, probably not but I think it’s a good choice for the price point.
On & On Diners responded19th May 2021 03:31 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future

Ms LUCY TAN
Ms LUCY TAN Verified Purchase
4.0 / 5

NA

Overall the food is good and well presented. The fried rice is a little too saltish. The dim sum set is great but the quantity is too little. Thanks.
Teochew Style Cai Poh Kway Teow Wok Fried Salted Fish Fried Rice Cantonese Superior Soya Sauce Tossed Fish Thai Style Mango Crispy Chicken Cutlet
On & On Diners responded22nd Apr 2021 03:20 PM

Hi, thank you for your kind words! Noted on the feedback on the dishes as well. We really appreciate you taking the time out to share your feedback. :)

Ms Ivy Ang
Ms Ivy Ang Verified Purchase
4.0 / 5

Birthday Food and cathering

Food was yummy and portion was generous. Admin service was very prompt. Caterer called before actual day of event to reconfirm the choices of dishes. Delivery was prompt, on time.
Would reorder from this caterer again if we got any upcoming event.
Other Food Items or Photos of Event (Please fill in below)
On & On Diners responded22nd Apr 2021 03:20 PM

Hi, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

Delivery Feedback

Based on 565 customer responses.

  • On time or up to 30 min early: 485 (85.8%)
  • More than 30 min early: 39 (6.9%)
  • Late: 41 (7.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 354
  • Less than 10 min early: 11
  • 10–15 min early: 46
  • 15–30 min early: 74
  • More than 30 min early: 39
  • Less than 10 min late: 4
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 30 pax for delivery on 30th Oct, 12:00PM
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