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On & On Diners

4.5 / 5 (776 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (1557)

Reviews (776)

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776 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Joolee
Ms Joolee Verified Purchase
4.0 / 5

Nothing

Smells nice delivery was on time the people that deliver the food is nice also. ...................................
Choose one
On & On Diners responded22nd Apr 2021 03:20 PM

Hi, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

Ms Priscilla Koh
Ms Priscilla Koh Verified Purchase
3.0 / 5

Oh Wells..

Food arrived 30 mins earlier despite indicating 12.30pm as preferred time. Broccoli turned sour at 1pm when food indicated to consume by 3pm.
Emailed sales rep but did not receive any replies.
On & On Diners responded22nd Apr 2021 03:17 PM

Hi Ms Priscilla, thank you for the review and noted on your feedback. We will work on your feedback. We really appreciate you taking the time out to share your feedback.

Mr andy sim
Mr andy sim Verified Purchase
5.0 / 5

Nice, delicious, big portion, on time delivery

The portion was large and all the food were very delicious. Delivery 'on the dot' and food was still hot when arrived. Personally,I ordered buffet once a month from different caterer. And I strongly recommend On & On Diners.
On & On Diners responded22nd Apr 2021 03:20 PM

Hi, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

Ms Suriyatini Khairudin
Ms Suriyatini Khairudin Verified Purchase
3.0 / 5

Dissatisfied

Feedback that we get from our family members about the food is, “not nice and tasteless”. Can say quite embarrassing to serve tasteless food to our guest for our mum special event. Honest review, will not recommend. A lot of left over foods that go to waste that day. ☹️
Signature Laksa Lemak Goreng Choose one Choose one Choose one
On & On Diners responded22nd Apr 2021 03:16 PM

Hi Ms Suriyatini, thank you for the review and noted on your feedback. We will take note and improve on the mentioned dish. We really appreciate you taking the time out to share your feedback.

Mr Matthew
Mr Matthew Verified Purchase
4.0 / 5

Great Service & Food!!

Both food and service was great!! My guests and us love it so much and this is our 2nd time ordering within 3 months:)
Other Food Items or Photos of Event (Please fill in below)
On & On Diners responded22nd Apr 2021 03:21 PM

Hi, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

Mr Alan Tey
Mr Alan Tey Verified Purchase
4.0 / 5

Food came on time and they are still warm. thanks

It was my father's 60yo birthday celebration. Food came on time at 630pm as requested. All of us enjoyed the food especially the Laksa Lemak goreng. Thumb up!
Choose one Choose one
On & On Diners responded22nd Apr 2021 03:21 PM

Hi, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

Wong Huan Yuet
Wong Huan Yuet Verified Purchase
4.0 / 5

Tasty Chinese food. Good for parties.

Ordered this for a friend’s birthday party. Repeated order. On & On diner dishes are tasty! Will order again.
Buttery Salted Egg Yolk Fish
On & On Diners responded22nd Apr 2021 03:21 PM

Hi, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

Ms Lucy Queck
Ms Lucy Queck Verified Purchase
4.0 / 5

Value for money

Delivery was on time as requested. Overall value for money. Ee fu noodles rather plain and spinach was a little tough. The other dishes tasted good. Everyone liked the Rendang chicken a lot.
Hawaiian Smoked Duck Fried Rice
On & On Diners responded23rd Mar 2021 03:07 PM

Hi Lucy, thank you for the review and noted on your feedback on the noodles. We will work on your feedback. We really appreciate you taking the time out to share your feedback.

Ms Ai Ling
Ms Ai Ling Verified Purchase
5.0 / 5

Mini Buffet for Birthday Celebration

On & On Diners buffet set arrived 30mins earlier then the give time, it's good as all of us were hungry.

The food is up to expectation. Food arrived warm and the food portion is more too. Food tasted yummy, fresh and almost all dishes have been cleared except Fried Seafood Hokkien Noodles. None of them likes the Hokkien mee.

Mini Chocolate Éclair & Vanilla Profiteroles and Otah Set are the favorite dishes among all. The kids enjoy eating the Mini Chocolate Éclair & Vanilla Profiteroles so much that they finished it within a shorttime frame. The Otah set is so fresh and spicy that the adults love it. Both cleared very fast.
Mini Chocolate Éclair & Vanilla Profiteroles
On & On Diners responded23rd Mar 2021 03:41 PM

Hi Ai Ling, thank you for the review and noted on your feedback. We will take note and improve on the mentioned dish. We really appreciate you taking the time out to share your feedback.

MH
Mr Hong Verified Purchase
5.0 / 5

Best Buffet Caterer

I think their food is the best I had among the buffet caterer. Ordered a 10pax for 6 adults and 3 kids, portion was generous enough for all of us. 100% will order again!!
On & On Diners responded23rd Mar 2021 03:42 PM

Hi Mr Hong, thank you for your kind words! We really appreciate you taking the time out to share your feedback. :)

Delivery Feedback

Based on 565 customer responses.

  • On time or up to 30 min early: 485 (85.8%)
  • More than 30 min early: 39 (6.9%)
  • Late: 41 (7.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 354
  • Less than 10 min early: 11
  • 10–15 min early: 46
  • 15–30 min early: 74
  • More than 30 min early: 39
  • Less than 10 min late: 4
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 20

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