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On & On Diners

4.5 / 5 (776 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (1557)

Reviews (776)

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745 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Hailing
Ms Hailing Verified Purchase
4.0 / 5

Service and delivery need to be improve on .

Setup is nice. Most of the dishes taste not bad but the portion for fish & prawn seem to be too little for the number for pax ordered.
One of the dishes is being spilled during delivery (refund was given) and the delivery was late.
The buffet was suppose to be ready by 12pm but the food only arrived at around 12.30pm and setup took another 15 minutes.
Everyone was waiting for the food.

We need to clear the venue but collection of the trays at the end of the buffet was also being delay. Driver say will come around 4pm to clear the trays but end up only coming around 6plus 7pm.

Multiple calls had to be made with on&on on the day of the buffet.
The spilled dish, late delivery and late collection of trays cause undue stress for the consumer. Please look into improving your service.
Seafood Tofu in Chilli Crab Sauce
Ms Stella
Ms Stella Verified Purchase
5.0 / 5

Good portion but can add more choice

The portion is quite good! We have 17 ppl so we order 17pax, but actually we still have a lot of leftover. The food is overall quite delicious, but just the food choice, I think this price they can offer more range like lamb.
Salted Egg Yolk Fish
AC
Ms Audrey Chng Verified Purchase
5.0 / 5

Quality food at reasonable prices!

Caterer was very punctual with the food delivery and food quality was good.

I ordered the Chilled Cheng Teng for dessert but it didn't stay cold for too long as there were no ice in the serving tray.
Ms Stella Ong
Ms Stella Ong Verified Purchase
5.0 / 5

Yummy food~

Good and tasty food. Really enjoy the cereal prawn (they deshelled it - plus point!), curry chicken and lemonade the most :) recommended!

Delivery Feedback

Based on 565 customer responses.

  • On time or up to 30 min early: 485 (85.8%)
  • More than 30 min early: 39 (6.9%)
  • Late: 41 (7.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 354
  • Less than 10 min early: 11
  • 10–15 min early: 46
  • 15–30 min early: 74
  • More than 30 min early: 39
  • Less than 10 min late: 4
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 45 pax for delivery on 31st Oct, 11:30AM
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