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On & On Diners

4.5 / 5 (776 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (1557)

Reviews (776)

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776 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

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Ms Ong Ru Yun Verified Purchase
5.0 / 5

Affordable mini buffet for everyone to consider!

Ordering process was easy, delivery was ahead of time.
Guests love the food, and the price is reasonable for 5-7pax. Portion is also sufficient to feed all. Cutlery, condiments, chilli all were packed separately. I wish the company can still keep some affordable options for people to have simple gathering at home. Sincerely thanks to On & On catering for the wonderful catering experience ! It was definitely above expectations!
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Mdm Catherine Goh
Mdm Catherine Goh Verified Purchase
3.0 / 5

Food is good just that I can’t trust caterer.

The only unacceptable is the order I placed is not completed. It did not deliver my vegetarian bento. Even though they going to refund but during the party it becomes inconvenient and affect my guest as I have to order from grab which delayed for more than 1 hour. Quite a bad impression and experience for my guests. If ask me to order again, I will need to reconsider as I do not know will there be anymore deliveries problem. Disappointed.
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Ms Candee Foo
Ms Candee Foo Verified Purchase
3.0 / 5

Not first time ordering, used to be good but now, not sure!

1. Slow replies from caterer. I literally had to chase for follow ups.
2. Food portion was insufficient. I catered for 40 pax.
3. Came to retrieve the buffet trays rather early. Like before 9pm? When my buffet only started at 6.30pm.


Good point: came before scheduled set up time. Thank you for that. And thanks to On and On diner staff Wai Kit for helping to liaise, otherwise I have no idea how to follow up on the slow and lack of replies.
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Delivery Feedback

Based on 565 customer responses.

  • On time or up to 30 min early: 485 (85.8%)
  • More than 30 min early: 39 (6.9%)
  • Late: 41 (7.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 354
  • Less than 10 min early: 11
  • 10–15 min early: 46
  • 15–30 min early: 74
  • More than 30 min early: 39
  • Less than 10 min late: 4
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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