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On & On Diners

4.5 / 5 (776 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (1557)

Reviews (776)

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776 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

AL
Ms Farn Hsing Chieh Verified Purchase
5.0 / 5

Food Review for On & On Diners

Ordered lunch for 85 pax due to the good reviews.
Food was really not nice, many of my guests did not like the food and no one took the name card. Some guests asked if the buffet was a startup or on the healthier track because plainly put it was quite bland.

The vegetables were yellowed when it arrived. The cereal fish looked good but was hard to bit down, young kids all needed scissors to break the fish's fried batter. Lemon barley was very weird tasting, I had to buy bottles of mini mineral water to replace.

The good side was that the service sales team were excellent. Very good service by them. However, their scheduling needs to be improved. Food was delivered 12 plus and till 630pm there was no sign of person coming to pack up, calls went unanswered so it was very stressful as the venue has another party who was going to use the same place.
Yang Zhou Fried Rice
Ms Felicia Tan
Ms Felicia Tan Verified Purchase
5.0 / 5

Overall, good value.

Generally food quality is good. Guests like the Mee Siam Goreng, salted egg yolk chicken, rendang chicken. However egg omelette is bland and not appetising.

Delivery Feedback

Based on 565 customer responses.

  • On time or up to 30 min early: 485 (85.8%)
  • More than 30 min early: 39 (6.9%)
  • Late: 41 (7.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 354
  • Less than 10 min early: 11
  • 10–15 min early: 46
  • 15–30 min early: 74
  • More than 30 min early: 39
  • Less than 10 min late: 4
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 20

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