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On & On Diners review

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On & On Diners review

Exceptional 4.9/5 Last 6 months
622 reviews in total
Most favourite dish: Chicken Rendang

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 19th Jun 2021
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Food
Service
Value
Reviewed on 19th Jun 2021 Verified Purchase
The food was really worth the price and delivery is prompt! The portion is also huge but some of the dishes is slightly on the tasteless side
5 Pax 9-Course Zi Char @$17.60/pax
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 22nd Jun 2021
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Food
Service
Value
Reviewed on 22nd Jun 2021 Verified Purchase
The delivery is sent on time and the food portion is generous. The otah is very good and we also like the chilled cheng teng dessert.
5 Pax 9-Course Zi Char @$17.60/pax
Favourite dish: Otah
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 21st Jun 2021
More:
Food
Service
Value
  • Friends/Family Event
  • Bedok North Avenue 2
  • 19th Jun 2021
  • 10 Pax
Reviewed on 21st Jun 2021 Verified Purchase
The food is good, the partition is enough for 10 of us. only the Eggplant is too oily we don't like it.
5 Pax 9-Course Zi Char @$17.60/pax
Favourite dish: Golden Otah Bun with Mayo
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 17th Jun 2021
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Food
Service
Value
Reviewed on 17th Jun 2021 Verified Purchase
Food taste wise seems to be better when we ordered almost the same.dishes 2 weeks ago. Felt a bit drop in standard this time especially the trio eggs spinach veg was very chewy and old. The smoke duck rice also quite hard and not fragrant. However, ... More good that dishes remains fresh even after some time. We also noticed this good quality when we ordered the last time. Keep it up
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10 Course Mini Buffet @$181 Nett
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 7th Jun 2021
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Food
Service
Value
Reviewed on 7th Jun 2021 Verified Purchase
My first time ordering from On&On Diners.
Ordered 10pax mini buffet for grandma's 80th birthday.
My family really liked the Kam Hiong Smoked Duck fried Rice, Nyona Assam Fish w/ Seasonal Greens and Herbal Chicken w/ Wolfberries.
All the other ... More food were nice except for the Cantonese Braised Ee Fu Noodles, it's was pretty bland for us.
Overall the mini buffet was good, affordable price and very generous portion too.
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5 Pax 9-Course Zi Char @$17.60/pax
Favourite dish: Nyona Assam Fish w/ Seasonal Greens & Herbal Chicken  w/ Wolfberries
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 27th May 2021
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Food
Service
Value
Reviewed on 27th May 2021 Verified Purchase
Overall food is good and portion is generous. presentation is also good. and cutlery , plates and serving spoon are all substantial.
10 Course Mini Buffet @$181 Nett
Favourite dish: fried rice
First time ordering from merchant: Yes
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 1st Jun 2021 10:37 AM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future
5.0 /5
(Verified Purchase)
Reviewed on 17th May 2021
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Food
Service
Value
  • Birthday
  • Yishun Street 61
  • 16th May 2021
  • 10 Pax
Reviewed on 17th May 2021 Verified Purchase
Delivery on time the oral badly burnt and taste bitter. Ee fu noodles normal taste. Salted egg yoke fish and mango sago taste nice.
Oriental Mini Buffet @ $16.90/Pax
Favourite dish: mango sago
First time ordering from merchant: Yes
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 19th May 2021 03:31 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. Noted on the otah and ee ffu noodles, we will look into it. We look forward to cater for you again in the future
4.0 /5
(Verified Purchase)
Reviewed on 17th May 2021
More:
Food
Service
Value
  • Corporate/Company Event
  • Admiralty Road West
  • 14th May 2021
  • 49 Pax
Reviewed on 17th May 2021 Verified Purchase
Delivery was on time. Food was so so, fried rice was a little hard and the fish was quite tough. All in all ok, not fantastic.
Bento Menu with Drinks @ $5.90/pax
First time ordering from merchant: Yes
Will recommend this merchant: Probably
On & On Diners from On & On Diners responded to this review
Responded on 19th May 2021 03:30 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. Noted on the fried rice and the fish, we will look into it. We look forward to cater for you again in the future
5.0 /5
(Verified Purchase)
Reviewed on 9th May 2021
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Food
Service
Value
Reviewed on 9th May 2021 Verified Purchase
Despite ordering 2 days in advance, order confirmation was fast and customer service is good. We liked almost all the dishes except the broccoli which was overcooked. Portions were generous as well. Highly recommended!
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:27 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. Noted on the broccoli dish. We look forward to cater for you again in the future! ????
3.0 /5
(Verified Purchase)
Reviewed on 10th May 2021
More:
Food
Service
Value
Reviewed on 10th May 2021 Verified Purchase
Ordered for 15 pax for Mother's Day and receive confirmation. Only received food for 10 pax without following my order form.

As i was not around, i passed $271.25 to my brother to pay to the delivery. The delivery counted the money twice and ... More when my brother and mother asked him if the money is correct, he had the audacity to say that it is correct even though he knows that it is wrong. Besides that, there is no golden mantou delivered to me to go with the chilli prawn and tofu.

The worse thing is that i email them twice and called the office twice to get the management to call me to resolve this issue, there is no callback till now.

This is the worse ever caterer that i have experienced in terms of customer service and recovery. The least that they should do is to get someone to call me to assure me that the case is being investigated and that they will get back to me asap.
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10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)
First time ordering from merchant: Yes
Will recommend this merchant: No
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:26 PM
Hi Sir,
Thank you for taking the time to give us your feedback. We value your business and regret that you were disappointed. Our sales team have approached you with a satisfactory service recovery. Thank you for bringing this matter to our ... More attention. We will use the feedback to make us better. We hope to be able to continue to cater to you in the future.

Warm Regards,
On & On Diners.
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