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On & On Diners

4.5 / 5 (776 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (1557)

Reviews (776)

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776 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Tan chee lam
Mr Tan chee lam Verified Purchase
4.0 / 5

Good choice

Frist time order from this catering, salesman was polite to answer my questions, delivering timings was also upto my expectations, food portions was quite good,will recommend to my friends and family also.
On & On Diners responded16th Mar 2021 02:23 PM

Hi Mr Tan, thank you for your lovely words! We are happy to see that you enjoyed our mini buffet. We hope to be able to cater to you again in the near future :)

Mr Hilmy Karim
Mr Hilmy Karim Verified Purchase
4.0 / 5

Overall satisfactory order

Food arrived promptly.
Overall quality was satisfactory, though the rice and noodles dishes could have a had more ingredients.
Food portion was more than enough.
On & On Diners responded19th Mar 2021 01:16 PM

Hi Hilmy, thank you for the review and noted on your feedback. We really appreciate you taking the time out to share your feedback.

Mr Joyce Lee
Mr Joyce Lee Verified Purchase
5.0 / 5

SUPER GOOD WILL ORDER AGAIN

Super good food and nice portion! Love every dish, none of them had bad reviews. Savoured every dish!!!
On & On Diners responded19th Mar 2021 01:16 PM

Thank you for your kind words, Joyce! Hope to be able to cater to you again soon :) !

Mdm Jennifer Teo
Mdm Jennifer Teo Verified Purchase
5.0 / 5

Satisfactory Experience

Happy with this caterer. Food was good and up to expectations. Value for money as well. Would recommend to others
On & On Diners responded11th Mar 2021 10:22 AM

Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! :)

Mdm Wong LW
Mdm Wong LW Verified Purchase
5.0 / 5

Good food, value for money

We ordered the CNY set menu, all the dishes are GREAT! Value for money! My family members are impressed with the food & the quantity the caterers provide. Will definitely recommend it to more friends.
Golden Sand Shrimp Fried Rice with Roe Cold Platter (Compulsory) <br>
On & On Diners responded11th Mar 2021 10:23 AM

Happy to see that you enjoyed our food, Mdm Wong. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! :)

Ms Ashlyn Soh
Ms Ashlyn Soh Verified Purchase
4.0 / 5

Overall was ok just that food delivered late for 1 hour

Overall was good except the below
- late delivery by 1 hour. Ordered 6pm but only come at 7pm. Delivery man should at least inform us if is late.
- cold dishes: jellyfish too salty
- man tou: too hard
- Scallops: got sand or maybe is the shell
- salty egg fish: fried fish skin is not crispy and soggy
-Curry chicken: tasteless
- yam paste: coconut too strong
The food was delivery late cause everything was a bit cold.
Prosperity Yu Sheng w Baby Abalone (10-12pax) Torched Mentaiko Scallops Cold Platter (Compulsory) <br>
<i>(Truffle Seafood Capellini, Cantonese Prawn Salad, Smoked Duck Crepe, Japanese Octopus & Seasoned Jelly Fish)</i> Other Food Items or Photos of Event (Please fill in below)
On & On Diners responded11th Mar 2021 10:24 AM

Hi Ashlyn,
Thank you for taking the time to give us your feedback and for bringing this matter to our attention. We will use the feedback to make us better. We hope to be able to continue to cater to you in the future.
Warm Regards,
On & On Diners.

Peishi
Peishi Verified Purchase
4.0 / 5

Food is very good, fresh, delivered warm. Generous portion

Food was delivered on time and food was warm and fresh. All my guests commented the food is good. Will definitely order again. Food is very well packed with a bag warmer and provided utensils. Ordered 10packs for 12 ppl and there was food left too. Portion is very generous. First time trying and will definitely order again.
Other Food Items or Photos of Event (Please fill in below)
On & On Diners responded11th Mar 2021 10:25 AM

Glad to hear that you and your guests enjoyed the food, Peishi. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! :)

Ms Lim Suat Lee
Ms Lim Suat Lee Verified Purchase
5.0 / 5

Good food and value for money!

The food spread was quite different from other caterers. Food was also delicious and value for money!
On & On Diners responded11th Mar 2021 10:27 AM

Thank you so much for your kind words, Ms Lim. Happy to hear that we are able to provide you with a different food spread. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! :)

FG
Mr Falk G. Verified Purchase
4.0 / 5

Good food delivered promptly!

The food was delivered on time, and all dishes were as per our expectations.
All in all a good experience.
Sweet & Sour Fish With Nata De Coco Pandan Chicken w Thai Dressing Fragrant Olive Fried Rice Honey Glazed Sesame Chicken Signature Tofu Prawns in Chili Crab Sauce Served w Mini Golden Man Tous
On & On Diners responded11th Mar 2021 10:27 AM

Glad to hear that you had a great experience with us, Mr Falk. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! :)

Mr CHIN AI SHENG
Mr CHIN AI SHENG Verified Purchase
4.0 / 5

Value for money!

Portion of the buffet was generous. Ordered 10 pax buffet for 12 pax and we couldn't finish the food. Food in general was tasty and everything was good.
On & On Diners responded11th Mar 2021 10:26 AM

Happy to hear that you enjoyed our food, Mr Chin. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! :)

Delivery Feedback

Based on 565 customer responses.

  • On time or up to 30 min early: 485 (85.8%)
  • More than 30 min early: 39 (6.9%)
  • Late: 41 (7.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 354
  • Less than 10 min early: 11
  • 10–15 min early: 46
  • 15–30 min early: 74
  • More than 30 min early: 39
  • Less than 10 min late: 4
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 25 pax for delivery on 2nd Nov, 12:00PM
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