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Pines Food Delight

4.2 / 5 (84 reviews) 3.0 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*84%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.8 / 5

Customer Photos (181)

Reviews (84)

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74 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

HC
Mr Ho Chee Guan Verified Purchase
5.0 / 5

Ok but not value for money

Food and service are generally good enough except the log cake which is sub-standard based on feedback.
Fusilli pasta is not enough so everyone limited to
A
Ms Annie Verified Purchase
4.0 / 5

Cold food 'cos delivery was earlier than my requested time

The caterer indicated 11.00am in their internal invoice (written by hand and without my knowledge) and had the food set up by about 10.45am which was too early, because my order confirmation was for 11.30am. Because of that and partly because of the wind at the venue, the food was cold by about 12pm (when majority of the guests arrived) though there were 2 burners for each dish (claimed to last 3 hours but they didn't). I believe the food would have tasted much better if they were warm, especially for the Nonya laksa.
Nonya Laksa
O
Ms Ong Verified Purchase
5.0 / 5

Excellence customer service but food can be improvement

The food was cold.

Chicken ham platter - nice
Roasted whole turkey - average
Fish Fillet - average
Sauteed vegetable - turns sour
Seafood lollipop - nice
Chipolata sausage - nice
Nutty butter rice - dry, tasteless (portion was too little for 10 pax)
Choco Yule log cake - nice (too small for 10 pax)
3x Choco Yule Log Cake (1 kg) $38.00 1x Christmas Party Pack A 2x Traditional Roasted Turkey (4 kg) $90.00 1x Christmas Party Pack A
E
Ms Eve Verified Purchase
4.0 / 5

Great Choice , Value for money

The food would be awesome if it is warm. Other than that, service was alright, value for money. The desert was too sweet. Nevertheless, we enjoyed the food on that afternoon.
OH
Mr Ong Hock Yong Verified Purchase
4.0 / 5

Xmas Lunch

Korean Spicy Sesame Fried Chicken - we did not receive the sauce for this. So it turned out to be just fried chicken though it still tastes good.

Baked Spanish Seafood Rice - can be improved.

The others are ok but the presentation of the food can be better.
1x Choco Yule Log Cake (1 kg) $38.00
DT
Mr Darren Teo Verified Purchase
5.0 / 5

Value-for-money!

Delivery was on-time, food was of decent standard, caterer exercised flexibility to adjust to our requirements - definitely value-for-money.

Delivery Feedback

Based on 55 customer responses.

  • On time or up to 30 min early: 46 (83.6%)
  • More than 30 min early: 4 (7.3%)
  • Late: 5 (9.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 40
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 6
  • More than 30 min early: 4
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 2
  • More than 30 min late: 2

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A customer just ordered for 25 pax for delivery on 8th Nov, 6:00PM
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