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QQ Catering

4.3 / 5 (275 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality3.9 / 5
Service & Communication4.2 / 5
Value4.0 / 5

Customer Photos (563)

Reviews (275)

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275 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr SOH FONG JIN
Mr SOH FONG JIN Verified Purchase
5.0 / 5

Good enough. Food tasted average and pricing was festive.

The delivery was prompt and they messaged to inform me that they would be running late. Good they arrived safely and food accounted for except no satay gravy at all. Messaged delivery but no reply.
The laksa wholemeal noodle tasted just plain noodles without any laksa taste at all.
Prawn with Chili Crab Sauce Ngoh Hiang Chicken Satay Portugese Egg Tart Choose one+6 Laksa Bee Hoon (Wholemeal) Fried Chicken Wing with Indian Spices Braised Dry Edible Mushroom On Broccoli Farm Chicken Satay Other Food Items or Photos of Event (Please fill in below)
view more 10 photos & videos
QQ Catering responded30th Jan 2025 10:12 AM

Thank you for your support. We will give feedback to chef team.

Dr Chen Mark
Dr Chen Mark Verified Purchase
3.0 / 5

Ok food. Quite expensive

Food was delivered only after calling the call centre. Curry chicken used chicken parts but not thighs, curry amount was little. Generous portion of fried rice but other dishes had pathetic serving, not sufficient for 10 people. Likelu ordering from other people in future
Choose one
QQ Catering responded30th Sep 2024 10:14 AM

Dear customer,


Thank you very much for being very honest and straightforward with your feedback it is very important to us. I understand your frustration and I will look into this matter.


We sincerely apologies on your bad experience with us and certainly regret the fact that the food served to you did not meet our usual standards.


We also appreciate the opportunity you have given us.
We appreciate your feedback and will use it to evaluate changes and make improvements on our service.


We hope that you will continue to support us so that we may be able to serve you better.

Ms Lynn Xie
Ms Lynn Xie Verified Purchase
1.0 / 5

Will not order again, waste of money.

Firstly, driver called me 2 mins before my event and said he was unable to bring the food up to my office because his delivery truck exceeded the height limit of my building's carpark entrance, and he could not park along the road to make the delivery for fear of getting summoned. I had to personally make 3 separate trips down to the back of the office building to collect my food for the same order because I was only given a torn warmer bag which was not big enough for all the food, no trolley was provided. Driver was apologetic and had a pleasant attitude, but it was still an absolutely horrible experience. I have ordered from other caterers plenty of times and this is the first time encountering such an issue.

Secondly, the cheesy nacho was just plain inedible. The nachos were all stale and simply a waste of calories. No one touched it because it was unpalatable. The cheese was good, but the nachos are a complete disappointment. The whole tub went into the bin = food wastage.

The Chin Chow with Longan dessert was too sweet, colleagues described it as drinking concentrated syrup.

The carbo was extremely generous, 2 huge containers of QQ Gua Zai Meat Fried Rice (Veg) and 12 of us barely manage to clear 1 container = more food wastage.

Colleagues described the food as cai fan (economical rice) quality and not even like the better ones. Totally not worth it for the price paid.

Insufficient disposable cutlery was given. I ordered for 10 pax, obviously for more people but we had to order less to avoid food wastage. One of my colleagues counted 11 sets of cutleries only. I was sent scrambling for disposable cutleries from other departments.

TLDR: I will never order from this caterer again and you're better off ordering from other caterers.
QQ Catering responded9th Sep 2024 04:28 PM

Dear Customer,


Thank you very much for being very honest and straightforward with your feedback it is very important to us. I understand your frustration and we will look into this matter and discuss with the management involved.


We sincerely apologies on your bad experience with us and certainly regret the fact that the food served to you did not meet our usual standards.


We also appreciate the opportunity you have given us.


We appreciate your feedback and will use it to evaluate changes and make improvements on our service.


Thank you.

Mr Henry
Mr Henry Verified Purchase
5.0 / 5

Value for money

It is definitely better this round. Will made repeat order in the future. One area if can improve is to have more sets for selection instead of only the 2 available.
QQ Catering responded3rd Sep 2024 10:08 AM

Dear Customer

Thank you for your feedback and support.

Best Regards

QQ Catering Team

Mr Henry
Mr Henry Verified Purchase
5.0 / 5

I will order again and hopefully it will get better.

All were good except the Crab Bite Yang Zhou Fried Rice & Sing Chow Brown Rice Vermicelli. Reason being is some of my guest don't like vegetable, the additional of corn in the fried rice made them stay away. The Vermicelli was tasteless. except for these 2 dishes, all the others got cleaned up very quickly. Compliment to the Broccoli with Mushroom. The Broccoli was soft and juicy.
QQ Catering responded10th Jul 2024 10:02 AM

Thank you for your feedback.

Delivery Feedback

Based on 156 customer responses.

  • On time or up to 30 min early: 126 (80.8%)
  • More than 30 min early: 20 (12.8%)
  • Late: 10 (6.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 86
  • Less than 10 min early: 2
  • 10–15 min early: 11
  • 15–30 min early: 27
  • More than 30 min early: 20
  • Less than 10 min late: 2
  • 10–15 min late: 1
  • 15–30 min late: 5
  • More than 30 min late: 2

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A customer just ordered for 20 pax for delivery on 31st Oct, 6:00PM
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