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ReLacto

4.7 / 5 (24 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*96%
Food Quality4.5 / 5
Service & Communication4.8 / 5
Value4.2 / 5

Customer Photos (24)

Reviews (24)

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24 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

Tasty, fresh, warm. Best tingkat, will reorder.

The meal was incredibly tasty with a good-sized helping. The ingredients were undeniably fresh. The dishes, particularly the soup and beverage, arrived nice and warm. All things considered, this ranks among the top tingkat meals I've experienced, and I'm certainly planning to order from there again.
28 Days Double Lactation Meal (Lunch and Dinner)
Ms Yixin Chen
Ms Yixin Chen Verified Purchase
4.0 / 5

Confinement nourishment

In general, the food is delicious and nutritious. I would definitely recommend Relacto to others who are looking for home cooked food during their confinement period. The service is good and they deliver the food right to your doorstep, making it hassle free for you.
Lim Min
Lim Min Verified Purchase
5.0 / 5

Delicious food with big portions!

Very delicious food! But if you ordering after tianwei there is a promo where it is cheaper than foodline! They give like 3 free meals. And you can't use that promo when you sign up via foodline.

But food is really good and delicious. Portion is huge too! Love the portion and the food taste. Easy to cancel meals too via whatsapp!
Mr Fung
Mr Fung Verified Purchase
4.0 / 5

Bite disappointed as expecting Chinese double boil soap

I recently ordered a 14 days dinner package that included one rice/noodle, one tea, one soup, one main dish, and one side dish. The main dish could be salmon, pork, or chicken, but they never used nuggets or beef. The containers used for the package were all reusable, which was a great environmental initiative.

While I enjoyed the variety of the meals, the soup was my least favorite part. It had no taste except for an occasional western soup. One time, the soup consisted of one prawn and two clams, which they kept cooking in a thermal flask, rendering both the soup and the prawn tasteless. I was quite disappointed with this, as I though there would be Chinese double boil soup.
The side dish might not be green vegetable .
ReLacto responded5th Apr 2023 11:52 AM

Dear Mr Fung, thank you so much for the review! We are glad that you have enjoyed the meals and our service. Thank you for putting your trust in us and allowing us to be part to help on your recovery journey. We hope that we can serve you better in the future.

Ms Abigail Chua
Ms Abigail Chua Verified Purchase
5.0 / 5

Nutritious tingkat

Ordered this tingkat meal to help in alleviating my fatigue due to a flare up of my chronic illness and indeed it has been helpful. The food is definitely much more nutritious compared to regular tingkat meals, especially the soups.
7 Days Double Meal (Lunch and Dinner) 7 Days Double Meal (Lunch and Dinner)

Delivery Feedback

Based on 24 customer responses.

  • On time or up to 30 min early: 23 (95.8%)
  • More than 30 min early: 1 (4.2%)
  • Late: 0 (0%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 23
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 0
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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