🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

RichFood Group

4.4 / 5 (46 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.4 / 5
Service & Communication4.7 / 5
Value4.5 / 5

Customer Photos (66)

Reviews (46)

Write a Review

Swipe left for more quick filters

7 reviewsMost Recent

Positive: 4โ€“5 stars. Negative: below 4 stars. Unrated entries appear under All.

Janu
Janu Verified Purchase
3.0 / 5

The setup was nice

It supposed to be birthday party buffet but due to unfortunate circumstances we had to change it to funeral buffet. Caterer was flexible to change the dishes to what they had. But there was a repetitive dish that we reported and got refund for that. Other than that the setup was nice and the food was not bad also.
Ms Emlyn
Ms Emlyn Verified Purchase
1.0 / 5

My gust were not very happy about the food. wouldn't try aga

The yam rice was not well cooked and the sesame grilled soft rib is totally un-cooked. I feed back to rich Food and the personal in-charge said that is was nothing wrong with it.
RichFood Group responded23rd Sep 2024 03:41 PM

Dear Ms Emlyn,

Thank you for your feedback in your recent buffet order. Weโ€™ve reviewed your concern with our kitchen team, and assuring you that the dishes were fully cooked.

We apologize for any confusion, and we hope to have the opportunity to serve you again.

Mr Edmund Yip
Mr Edmund Yip Verified Purchase
3.0 / 5

Quality buffet items and a pity that not cooked with finesse

The setup came early which was good and it was promptly done before 6pm. When I checked at 6:30pm, some of the food where still not hot and this was the feedback which I received from my guests at the later part of the gather. Perhaps the caterer could look at the heating of the food.
The items which the guests liked were the fish maw soup, olive fried rice, fish fillet, prawns and desserts.
The xiaolongbao skin was mushy. The duck meat was hard. Chicken was dry. The udon did not have much taste. The broccoli in the fatt choy dish was also too hard. This are very objective feedback on the taste and quality of the food and our guests enjoyed the desserts and even asked to pack some home. Just under 50% of the food was left unconsumed.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below)
3.0 / 5

Average Taste Needs Better Food Presentation

Food not warm despite delivered on time and in insulated bag. Quantity sufficient for small-medium eaters, prawns and brownies only 1 piece per person.

Meat from platter very dry. The Chicken Chop is tasty, just that the batter was more than meat. Breaded Fish is very tender and tasty too. Ee Fu Noodles was little dry and bland, hardly see the shimeji mushroom. Sea Coconut is too sweet as if syrup added honey. Overall average taste but presentation could be improved to make it more appetizing.
Mr Derek Peh
Mr Derek Peh Verified Purchase
3.0 / 5

Most of the food were quite ok except for red bean soup which has gone bad. Luckily we discovered it & didnโ€™t serve to guests. Portion wise was moderate.

Most of the food were quite ok except for red bean soup which has gone bad. Luckily we discovered it & didnโ€™t serve to guests. Portion wise was moderate.
Mdm Phua Hui Ching
Mdm Phua Hui Ching Verified Purchase
3.0 / 5

Family get-together.

Delivery was prompt. Portions would have been bigger. The herbal prawns was fresh and fragrant. Red bean paste dessert is too watery .

Delivery Feedback

Based on 46 customer responses.

  • On time or up to 30 min early: 39 (84.8%)
  • More than 30 min early: 6 (13%)
  • Late: 1 (2.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 33
  • Less than 10 min early: 1
  • 10โ€“15 min early: 1
  • 15โ€“30 min early: 4
  • More than 30 min early: 6
  • Less than 10 min late: 0
  • 10โ€“15 min late: 0
  • 15โ€“30 min late: 0
  • More than 30 min late: 1

Review filters

Sort By

Review photo

Order Now

Customer Photos

A customer just ordered Tingkat
for 2 pax
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,307
Menus
999+
Chat / Call
Chat / Call
Account