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RichFood Group

4.4 / 5 (46 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.4 / 5
Service & Communication4.7 / 5
Value4.5 / 5

Customer Photos (66)

Reviews (46)

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46 reviewsMost Recent

Positive: 4โ€“5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Edmund Yip
Mr Edmund Yip Verified Purchase
3.0 / 5

Quality buffet items and a pity that not cooked with finesse

The setup came early which was good and it was promptly done before 6pm. When I checked at 6:30pm, some of the food where still not hot and this was the feedback which I received from my guests at the later part of the gather. Perhaps the caterer could look at the heating of the food.
The items which the guests liked were the fish maw soup, olive fried rice, fish fillet, prawns and desserts.
The xiaolongbao skin was mushy. The duck meat was hard. Chicken was dry. The udon did not have much taste. The broccoli in the fatt choy dish was also too hard. This are very objective feedback on the taste and quality of the food and our guests enjoyed the desserts and even asked to pack some home. Just under 50% of the food was left unconsumed.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below)
GARY TAY
GARY TAY Verified Purchase
5.0 / 5

5* For RichFood! Keep It Up!

First time order from RichFood and was left with impressive experiences.
Food was tasty and nice, portion was just nice, pricing was acceptable.
The food selection they provide was also a level different from the normal standard items other caterer provide. They do put in effort in their menu selection.
Delivery was on time without delay despite still during CNY period.
Perhaps 1 thing to improved was to have call the customer to reassured order was accepted. As we order through foodline, we only got the email from foodline, but not from RichFood.
Other than this need to improve, all the others was good! Keep it up!
A. Roasted Pork Belly ็ƒง่‚‰<br>B. Roasted Duck ็ƒง้ธญ<br>C. Roasted Chicken ็ƒง้ธก<br> Fortune Royal Thai Pacific Dory Fish ้‡‘้ป„่„†้ฑผๆŸณไผดๆณฐ็š‡้…ฑ Wok-Fried Deshell Prawn & Scallop with Double Zucchini ๆ—ฅๆœฌๆฏ›็“œ็ˆ†็‚’่™พ็ƒๅธฆๅญ Tom Yum Fried Rice with Pineapple & Diced Chicken ๅ†ฌ็‚Ž็‚’้ฅญ
3.0 / 5

Average Taste Needs Better Food Presentation

Food not warm despite delivered on time and in insulated bag. Quantity sufficient for small-medium eaters, prawns and brownies only 1 piece per person.

Meat from platter very dry. The Chicken Chop is tasty, just that the batter was more than meat. Breaded Fish is very tender and tasty too. Ee Fu Noodles was little dry and bland, hardly see the shimeji mushroom. Sea Coconut is too sweet as if syrup added honey. Overall average taste but presentation could be improved to make it more appetizing.
Mr Derek Peh
Mr Derek Peh Verified Purchase
3.0 / 5

Most of the food were quite ok except for red bean soup which has gone bad. Luckily we discovered it & didnโ€™t serve to guests. Portion wise was moderate.

Most of the food were quite ok except for red bean soup which has gone bad. Luckily we discovered it & didnโ€™t serve to guests. Portion wise was moderate.
5.0 / 5

Chilled aloe Vera with sea coconut is simply yummy!

First time ordered from Richfood and satisfied with the food. It set itself apart from other caterers with its offer of roasted pork belly duck and chicken. The eefu noodles and chilled aloe Vera with sea coconut are very good too.
Hometown Fish Maw Soup ๅฎถไนก้ฑผ้ณ”็พน Choose one
Mdm Phua Hui Ching
Mdm Phua Hui Ching Verified Purchase
3.0 / 5

Family get-together.

Delivery was prompt. Portions would have been bigger. The herbal prawns was fresh and fragrant. Red bean paste dessert is too watery .

Delivery Feedback

Based on 46 customer responses.

  • On time or up to 30 min early: 39 (84.8%)
  • More than 30 min early: 6 (13%)
  • Late: 1 (2.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 33
  • Less than 10 min early: 1
  • 10โ€“15 min early: 1
  • 15โ€“30 min early: 4
  • More than 30 min early: 6
  • Less than 10 min late: 0
  • 10โ€“15 min late: 0
  • 15โ€“30 min late: 0
  • More than 30 min late: 1

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