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Ronnie Kitchen

4.4 / 5 (5,549 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*86%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (6109)

Reviews (5,549)

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86 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Xin Wen Tan
Ms Xin Wen Tan Verified Purchase
3.0 / 5

Disappointing, mixed rice stalls cook better than Ronnie

Was too ambitious to order 20 days tingkat with Ronnie based on reviews. My husband and I are not picky eaters, but sad to say most of the dishes did not meet expectation. Some days the dishes are balanced with vege and meat, somedays it feel like i am on budget dinners. Taste wise, somedays are salty, some days are okay. Soup wise, definitely tasted like MSG to me. I suspected they dont even wash the leafy vegetables cleanly as i still can smell and taste the bitterness of pesticide. Well, it was a disappointing experience as many told me Ronnie’s food was excellent few years back. This will be my first and last order.
Choose one
AO
Ms Amelia Ong Verified Purchase
3.0 / 5

Tingkat services

First day of delivery and they delivered to the wrong unit. Realised they keyed in the wrong unit number. Most of their dishes was salty. Portion for 2 pax was just nice only if you are small eater. One of the day they served prawns and it was not fresh. I won't order again.
Trial Tingkat - 3 Dishes + 1 soup/ 4 Dishes (5 days)(Dinner)
3.0 / 5

Not worth the price...

Tried different caterers' Tingkart menu recently and this is one of the highest price, because of the additional delivery cost which most others don't charge. However the food standard turned out to be one of the lowest. Besides, 2 out of 5 days food came with sour smell. Once tofu and once vege w/meat. Portion also much smaller than others. Wont order again.
Choose one Choose one
3.0 / 5

Fully disappointed for poor customer services/inflexibility.

Customer Service is rude and attitude from the customer service hotline. Cancellation/Postpone is only allowed twice during 20 days package via the office numbers during office hours unlike other caterers have an alternative mobile or whatsapps number. Delivery is SUPER late without any notifications to the subscribers and you have to keep looking out at your door if delivery has been made.

Delivery Feedback

Based on 4,218 customer responses.

  • On time or up to 30 min early: 3,626 (86%)
  • More than 30 min early: 570 (13.5%)
  • Late: 22 (0.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 3,492
  • Less than 10 min early: 28
  • 10–15 min early: 54
  • 15–30 min early: 52
  • More than 30 min early: 570
  • Less than 10 min late: 3
  • 10–15 min late: 6
  • 15–30 min late: 9
  • More than 30 min late: 4

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A customer just ordered for 10 pax for delivery on 20th Nov, 6:00PM
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