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Spark and Flame Catering (The Flame Cafe N Spark Restaurant)

4.4 / 5 (362 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*84%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (800)

Reviews (362)

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362 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Goh Keng Yu
Mr Goh Keng Yu Verified Purchase
  • Friends/Family Event
  • Ang Mo Kio Avenue 10
  • 12th Feb 2024
  • 40 pax
  • Deluxe Buffet
5.0 / 5

Fantastic experience!

An excellent experience with Spark and Flame! We ordered catering for day 3 of Chinese New Year and it was a smooth process - they contacted us to confirm and were flexible when we needed to add more pax to the order. Setup on the day was fantastic too and their employee (so sorry, we forgot his name!) arrived early, managed to make the setup work in our space and organised the flow really well. All our guests enjoyed the food immensely and the team was back promptly to clear the food. They even helped us pack the leftovers for our guests to take home! Definitely will order again!
Yang Chow Fried Rice Choose one Choose one Hometown Curry Chicken with Potatoes
Beverly
Beverly Verified Purchase
4.0 / 5

Overall was ok & thank you spark and flame for the CNY food!

Caterer confirmed the order very quickly and on cny day 2 came to set up on time, but they didnt provide any chilli, not sure if it wasnt included. Just one feedback is that the har gao and siew mai turned hard very quickly, probably should put on tray that has small holes at the bottom. Overall was ok and thank you spark and flame for the service and food during CNY!
Choose one Choose one Choose one Choose one Choose one+2 Choose one
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Ms GEORGINA CHUA
Ms GEORGINA CHUA Verified Purchase
3.0 / 5

Unsuitable for corporate event. Small family gathering only

1. The whole buffet setup came with a miserably cheap looking small plastic vase with fake flowers that the delivery man totally forgot about it and left standing alone on my shelf behind the buffet set-up!!
2. Lychee cordial was changed to pink guava without any prior notice.
3. Collection time was 3.30pm but failed to turn up. Had to call their office. By the time the delivery man came to collect, it was almost 5.15pm. My other caterer for dinner was already here and had to help him with the clearance.

Delivery Feedback

Based on 311 customer responses.

  • On time or up to 30 min early: 260 (83.6%)
  • More than 30 min early: 21 (6.8%)
  • Late: 30 (9.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 218
  • Less than 10 min early: 2
  • 10–15 min early: 12
  • 15–30 min early: 28
  • More than 30 min early: 21
  • Less than 10 min late: 5
  • 10–15 min late: 3
  • 15–30 min late: 11
  • More than 30 min late: 11

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