Lee Kit from Team Catering Pte Ltd responded to this review
Responded on 2nd Mar 2026 02:22 PM
Hi, thank you for your feedback and support! We had noted on the sweet & sour fish with lookalike mold issue. We had investigated and get back to you on the service recovery. Sincerely apologizes for the inconvenience cause.
Ordered this menu for an event and everyone enjoyed it. The Yang Chow Fried Rice was fragrant and not oily, and the Nonya Curry Chicken was rich, lemak, and very comforting. Cereal Prawns were crispy and well-coated, while the Sweet & Sour Fish ... MoreFillet was nicely balanced, not too sweet.
We also liked the Nonya Chap Chye and Braised Tofu with Mushrooms, which were flavourful and not bland. Mini Ngoh Hiang was crispy and great as finger food. Drinks and dessert were refreshing — especially the Grass Jelly with Sea Coconut, which was a hit.
Overall, good variety, generous portions, and suitable for family gatherings or events. Will consider ordering again. Show less
The amount of food is more than enough to cater to 60 pax. This is my 2nd time ordering from Food line. Will recommend others to order from Food line too.
The fried rice was v unflavored and the cheesecake has no cheese taste at all. Chicken satay was not bad (not spicy) but yet many guest didn’t have that. Prawn was normal. Service prompt.
The food is above average but somehow 2 items are not what was described:
1) Kong po style chicken, - orders placed was Kong po cube style.
2) pawns with capsicum- orders placed indicate as prawns with celery.
Carrot cake.. not enough egg
Meat roll.. portion insufficient for 30 pax
Dessert - not enough. Is should come in cup but came in tray n very little.
Noodles - overcooked
Dumpling- shown in menu is scallop but is ... Moreprawn. Show less
Teamcatering from Team Catering Pte Ltd responded to this review
Responded on 15th Feb 2024 10:00 AM
Dear Customer
We sincerely apologize for this isolated case of inconvenience and dissatisfaction you experienced with our catering services during your recent event.
We take your comments seriously and would like to assure you that we are ... Morecommitted to addressing the issues you raised. To make amends, we would like to propose the following resolutions:
Carrot Cake - Insufficient Egg: We apologize for the oversight. For your future orders, we will further ensure a proper balance of ingredients, including an adequate amount of egg in the carrot cake.
Meat Roll - Insufficient Portion: We regret the portion size issue. To address this, we will review our portioning practices and ensure that the serving sizes meet the expectations for the number of guests specified in the order.
Dessert - Quantity and Presentation: We apologize for the inadequate dessert portion and presentation. Although this seldom happens; going forward, we will revisit our dessert offerings, ensuring sufficient quantities and an improved presentation.
Noodles - Overcooked: We regret that the noodles were overcooked. To prevent this in the future, we will further enhance our cooking processes and quality control measures.
Dumpling - Incorrect Ingredient: We apologize for the error in presenting prawn dumplings instead of the scallop dumplings as indicated in the menu. We will take further steps to ensure accurate menu representation and fulfillment of orders.
Once again, we apologize for any inconvenience caused and appreciate the opportunity to rectify these issues. Please let us know if the proposed resolutions align with your expectations or if you have any further suggestions.
Thank you for bringing these concerns to our attention, and we hope to have the opportunity to serve you better in the future. Show less
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