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YLS Catering

4.5 / 5 (2,033 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*94%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (4655)

Reviews (2,033)

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66 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Junnie Kay
Ms Junnie Kay Verified Purchase
3.0 / 5

The food can be better.

Its a bit disappointing, the quantity and quality are not as good as before. Prawns were rather small and the curry chicken not to well cooked too.
Ms Veronica Png
Ms Veronica Png Verified Purchase
3.0 / 5

Food was all cold and hard when arrived.

Food was supposed to arrive at 6.30pm but it came at 5.50pm. All the food was cold when arrived. When asked the delivery person to go through the items of the food delivered, he does not know what items is which. Quantity is quite little for 20 persons. Had high expectations but was very disappointed.
Mr Gary Tay
Mr Gary Tay Verified Purchase
3.0 / 5

Mixed up and sending wrong order is a big NO NO

I gave neutral rating due to the following factors.
1) driver reached and took 1hr 45min to setup for 55pax. 1 staff do all, but his working pace is slow. party suppose to start at 6pm but setup complete at 7pm, while 75% of the guest already reached.
2) wrong food deliver. Driver gave my order to previous family. and end up I had to take the wrong order as there's insufficient time for YLS to cook and deliver to me. order 11 dish and came with 6 dish which i did not order! end up, i had 2x main dish(fried rice) and 2x Dessert(yam paste). end up i wasted a tray of each for this 2 repeated item.
3) bun for braise pork is hard.
4) portion wise definitely not as much as other caterer which i had engage before.

+ point:
Boss of caterer admit to mistake and offer compensation and personally came down to venue to apologize which is greatly appreciated. But however since damage had already been done and spoil the beautiful occasion, i doubt i will give it another try nor recommendation.

Delivery Feedback

Based on 1,211 customer responses.

  • On time or up to 30 min early: 1,135 (93.7%)
  • More than 30 min early: 62 (5.1%)
  • Late: 14 (1.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 873
  • Less than 10 min early: 24
  • 10–15 min early: 97
  • 15–30 min early: 141
  • More than 30 min early: 62
  • Less than 10 min late: 4
  • 10–15 min late: 5
  • 15–30 min late: 3
  • More than 30 min late: 2

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