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Yeh Lai Siang Catering Service

4.2 / 5 (1,333 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*83%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (1493)

Reviews (1,333)

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1,333 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

DC
Mr Danie Chin Verified Purchase
3.0 / 5

Average experience

We ordered for the set up to be ready for serving at 5.30pm. When the customer service confirmed the order with us over the phone, she clarified that they will arrive at 4.30pm for the set up to be ready by 5.30pm. That works well. However, the food only arrive at 5.30pm and set up was ready about 6.30pm. Most of our guests have arrived by then and were hungry. We have to wait awhile for the dishes to warm up. However, as we couldn't wait long enough, the dishes didn't feel hot enough so the buns were not soften yet. Otherwise the food would have been better. Best to set an earlier ready time and buffer more time for delays. Also the complimentary item for their birthday promotion wasn't delivered.
Mr joel lee
Mr joel lee Verified Purchase
3.0 / 5

Hits and misses

Have not ordered from the caterer for a while but the food tasted rather disappointing. the kong bak which i used to like, tasted a little sourish this time round.
also the crew unfortunately forgot to collect the stuff after the buffet and when i called to remind, the boss sounded rather impatient.
ST
Ms Serene Verified Purchase
3.0 / 5

Below average food.

Food was below average. Sotong dish was cooked with a lot of vegetables, we can hardly find any sotong. Braised toufu and Luo han Zai tasted similar. Ordered cereal prawn but delivered sambal prawn. Will not order again. No breverage.
Choose one Choose one
Ms Georgina Chua
Ms Georgina Chua Verified Purchase
4.0 / 5

Kitchen should be more careful when preparing the order

In general, the food is acceptable because not too salty. But the pork ribs curry is a bit disappointing because too many potatoes and not much ribs. Although 2 settings were done upon my request, however, there is only 1 set each of pineapple fried rice and fried beehoon whereas the rest of the dishes have 2 sets each. I believe YLH had inadvertently overlooked this.
Lobster Ball|龙虾丸 Curry Pork Ribs|咖喱排骨 Pineapple Fried Rice|黄梨炒饭

Delivery Feedback

Based on 770 customer responses.

  • On time or up to 30 min early: 642 (83.4%)
  • More than 30 min early: 97 (12.6%)
  • Late: 31 (4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 579
  • Less than 10 min early: 5
  • 10–15 min early: 16
  • 15–30 min early: 42
  • More than 30 min early: 97
  • Less than 10 min late: 0
  • 10–15 min late: 3
  • 15–30 min late: 12
  • More than 30 min late: 16

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