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Yeh Lai Siang Catering Service

4.2 / 5 (1,333 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*83%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (1493)

Reviews (1,333)

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141 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JL
Ms Jamie Low Verified Purchase
3.0 / 5

Cannot expect too much for the price paid

The caterer came a bit too early. The setup is sloppy. There is no cards to indicate the types of food. Food cannot be warmed adequately as 2 dishes are sharing a flame. Some guests liked the yam paste, sweet and sour fish and curry chicken. The white chicken and prawns are not fresh.
JW
Jeslin Wang Verified Purchase
3.0 / 5

Agreed to setup at 5.45pm and food ready to serve at 6.15pm but the caterer came so early at 5pm.


Overall, the food is okay with this price. Reasonable.
SL
Ms SOPHIA LIEW Verified Purchase
3.0 / 5

Display doesn't look appealing at all.
the delivery person seems quite impatient.
most guests commented that the dishes was normal.
QL
Ms Quek Liying, Dollyn Verified Purchase
3.0 / 5

Firstly, the caterer arrived at 1100am when the requested timing was 11.30-12.30pm! On top of that, a note was paste on the table stating that the food should be consumed within 1030am to 2pm! The food turned cold when my guests arrived.

The timing totally doesn't match at all, and only one can of wax was given for a tray of two food. The stack of tissues provided was miserable(it was only 2.5inch thick) and when I requested for more, the person who set-up the tables told me that they do not have extras!

The foot of all the stools rented were full of mud which dirtied my entire house. Sigh..it was really a disaster to clean up after that.

Next will be the food:

Must have: The curry chicken and bo-bo-cha-cha were by far the best of all.

Do-Not-Order: The sotong dough sticks were soggy and cold while the deep fried vegetable spring rolls were actually pineapple rolls! Who would have expected pineapple rolls with that dish name? Please change your dish name to stop misleading other consumers.

Will not order from Ye Lai Siang again, the food is really not that fantastic.

Delivery Feedback

Based on 770 customer responses.

  • On time or up to 30 min early: 642 (83.4%)
  • More than 30 min early: 97 (12.6%)
  • Late: 31 (4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 579
  • Less than 10 min early: 5
  • 10–15 min early: 16
  • 15–30 min early: 42
  • More than 30 min early: 97
  • Less than 10 min late: 0
  • 10–15 min late: 3
  • 15–30 min late: 12
  • More than 30 min late: 16

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