"Food is great and recommended but delivery issues"

Food was great for $5 bento and upto 4 choices really worth it. Though some colleagues feedback that the chicken abit small but the rice is fully pack and plenty of seafood makes up for it. Food definitely worth getting and recommended for big event ... More on a budget.

Only issue was the delivery. There was a miscomm when delivery suppose to come at 1130 but came at 11am just went the fire drill happened. Had informed seller the day before when confirming order but they came early. It becomes a bigger issue when the delivery man cannot even speak a single English word. It was really hard to communicate and he had to call his boss and pass the phone for me to explain the situation. Had asked him to wait awhile as need to do rolecall and he can't enter building due to fire drill and lifts all locked.
Eventually he agreed to wait till 1130 but when doing rolecall the boss called and dispute on delivery timing. Ask me to tell the staff to drive off first. Time was ard 1120 and was trying to explain I will not be able to leave the fall in area but saw the van drove off. And just shy of 1123 fire drill was over. If he had stayed or come by 1130 there won't be a need for multiple trips.
But the worse was apparently the delivery man had initially attempted to enter the building but was stopped by security guard. Again due to not even a single English word can be spoken he eventually scolded the security guard for not letting him in? I really don't think it's acceptable. If the food vendor is Chinese food or non halal food maybe you can expect the customer to be a Chinese speaking person.
But it's for halal food and the delivery man can't even say sorry hello I don't think it's acceptable.
Again I have no issues with the food or vendor.. Only delivery person if they can at least understand and speak basic English will be great. Not coming to Singapore to work but expect us to speak and understand his Chinese language.
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