"Cheap but ok only."

Hi Ms Karen, thank you for you support over the past month or so and we appreciate your feedback as it will help us improve.
Our team will be following up with you to understand and gather more feedback/information from you as well as providing you ... More w a service recovery.

As we are still relatively quite new in the industry (6month old), we are constantly trying to improve and suit every customer taste bud and of course providing you guys with the best service as well as value where possible. Meanwhile, we will continue to work harder and hopefully we will better serve you when there is a chance to
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