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"The desserts are very nice but the services can be improved."

Name: Cake and Pastries Menus
Brand: Divine Artisan Cakes

Review of Divine Artisan Cakes by Ms Shirley

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5.0 /5

(Verified Purchase)

Reviewed on 13th Sep 2020

More:

Food

Service

Value

Ms Shirley
Birthday
Collect From Merchant At Bedok North Street 5
12th Sep 2020

The desserts are very nice but the services can be improved.

Reviewed on 13th Sep 2020 Verified Purchase

Cake wise, the cake is very pretty and tasty. Like the fresh cream with lots of lychee. Would have been better if I'm told that i have to leave the cake out to defrost tho as we had a hard time cutting the cake. Love the lemon meringue tarts; the ... More meringues are creamy and the lemon sourness is just right. Would have prefer if they are bigger size tho; they are like the size of fifty cents coin... 1pc is simply not enough!

Location wise, while the building is easy to find, the unit is not. I wouldn't know that unit 16 is not between unit 15 and 17, nor would i know that i have to go to cook food section and not raw food section.

Service wise, I'm not given very good direction on how to find the unit when i called them. Then I'm now showed the items before they packed them like how it's done at a cake shop. Then I'm not told that the cake is frozen and needed defrosting before eating. Guess that's why they don't have a retail shop with service staff. Chose to collect as the delivery charges is too high for a cake (25% of the cake).
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