Lu Weiquan's review

2nd time renewing 20-day menu already. Really good food and good value. Just wished there was an option for real tingkat metal containers so as to save the earth.

Generally, food is tasty as always, only problem is that certain dishes were difficult to eat, such as their potato leaves and steamed egg (which was very bland). The service was also problematic at some points, such as when the driver forgot to ... More deliver my order, and the driver not ringing doorbell on some days. The company gave us a refund for the missed order, but that was not very nice to begin with as we have to scramble to settle our dinner somehow. Also, the company uses styrofoam boxes to contain the rice, which is not very environmentally friendly. Since we are ordering the long-term 20-days package, it would be nice if there was a more environmentally-friendly option, not just for the rice, but all the other food containers too. Our home is not stacked with heaps of microwaveable containers, feel quite sad that the earth is dying. Don't mind paying more to save the earth.
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Best tingkat service so far. Tried many others, this is the first one that I decided to renew 20-day package after the first initial 5-day trial. Food was tasty, rice was included in the price, and the timing of delivery was just right (not too ... More early, not too late). We chose the soup option, and it is clear that the soup was brewed for a decent amount of time, giving it good flavor. The meats were well cooked but not tough, and the vegetables were skillfully done as well. The quality was consistent throughout all five days (therefore 5 stars, one star per day), and this was the first time we actually looked forward to the next meal, unlike previous caterers, where we literally dreaded the next day and wondered when it would end. Thank you East West Fusion for making everyday enjoyable! Keep up the good standard!
Our only gripe is that the deliveryman didn't ring the doorbell on many occasions, so we had to guess and look through peephole to check all the time. If this one problem is fixed, we will definitely give full marks!
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Out of the 5 days, only 2 were acceptable (hence the 2 stars out of 5), primarily because the meat on those acceptable days were stewed/saucy, so it wasn't too hard (literally). The fried stuff, and the oily pork ribs, were very very very tough ... More (hard), and you had to chew quite alot to get through it. My jaw was rather sore after all that, and I'm not even kidding. The vegetables every day were very "fresh", in that if you had eaten the vegetables fresh without cooking, you would have had the same taste. And the soup was also very bland, water with some seasoning or taste enhancers, and did not seem to be brewed for any decent amount of time.

Maybe I'm being too harsh, but we compared the food to the cai-fan below our block, and we thought it may be more sensible to stick to the cai-fan in such cases. The only reason why we can't cai-fan for dinner is because it is closed for dinner.

Also, the delivery (for dinner) was super early (like, 3pm), so by the time we got to dinner time, the condition of the food wasn't that great anymore, even with microwaving.

Time to move on I guess, was really hoping that this one would work out well, especially with the low price and the environmentally friendly use of real Tinkat. Oh well, now you know...
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