I've been ordering from this tingkat service for a while and the food has been consistently fresh and tasty. The portions are satisfying, the dishes are well-balanced, and delivery is always on time. It's a convenient option for daily meals, and I ... Morewould recommend it to anyone looking for reliable home-cooked food. Show less
Thank you for your continued support and recommendation ๐ Weโre delighted to know you enjoy our fresh, tasty, and well-balanced meals, as well as our reliable delivery. We truly appreciate your trust and look forward to serving you again! ๐
Food was well packed. Generally not too salty which was good for our 2yo. The food menu was also non spicy and with no fish bones as we requested, well tolerated by our kid other than one day with soto chicken soup which had spices that were quite ... Morestrong. Show less
Thank you for your detailed feedback ๐ Weโre glad the meals were well packed, mild, and suitable for your little one. We also appreciate your feedback on the Soto chicken soup and will take note for future improvement. Thank you for your ... Moresupport! ๐ Show less
This is a repeat ordered. This round is for 1 pax only instead of usual 2 pax. Temporary option. Renew for the 10 days cycle (12th times). Overall the food was good. Good packing. The food portion are generous for 1pax. Overall Good quality for ... Moreeconomical food. The food were delivered daily consistently on time Show less
Favourite dish: All the dishes are generally acceptable. No specific dish.
First time ordering from merchant: No
Will recommend this merchant: Yes
KAREN from Jiak Ba responded to this review
Responded on 9th Aug 2026 12:33 PM
Thank you for your continued support and for renewing with us for the 12th time! ๐ Weโre glad to know youโre happy with the food, generous 1pax portions, packing, and consistent on-time delivery. We truly appreciate your trust and support! ... More๐ Show less
Overall, the meals are generally nice and flavorful! However, there is room for improvement when it comes to the range of ingredients used. Adding a bit more variety to the daily dishes would make the experience even better
Thank you for your feedback ๐ Weโre glad you enjoyed the meals and flavours. We appreciate your suggestion on having more variety in the ingredients and will share it with our team for improvement. Thank you for your support! ๐
Unfortunately, out of the three tingkat providers I tried recently, my family favours this the least. They do not like most of the food out of the 10 days we catered for.
For me, the issue was with bad packaging on one of the days where the soy ... Moresauce from the braised eggs spill over to the entire bag, making it messy to handle.
Then the next day the caterer forgot to pack rice. The upside is the caterer quickly responded to the feedback as there is a WA channel for communication, and offered an extra dish. But as we do not need that extra dish, we opted to just get a refund for the rice not delivered. Show less
Not many caterers offer one pax tingkat. This caterer provides decent portion for one pax (elderly).
Caterer was very nice to postpone start date due to last minute emergency. Customer service was very helpful throughout the entire ordering ... Moreprocess. Show less
Thank you so much for your kind review! We're glad to hear that our one-pax tingkat service suited your needs and that the portions were just right. We're also pleased that our customer service team was able to assist you with postponing your start ... Moredate during your emergency and make the ordering process a smooth one. Your support means a lot to us. Thank you for choosing Jiak Ba, and we look forward to serving you again! ๐ Show less
Thank you for your continued support! We're delighted to hear that you enjoy the quality, generous portions, and timely delivery of our meals. It means a lot to us that you've chosen to be a repeat customer. We look forward to serving you again!
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the food, variety, taste, and on-time delivery. Your support means a lot to us, and we look forward to serving you again soon!