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CAKEINSPIRATION

4.5 / 5 (402 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.2 / 5

Customer Photos (369)

Reviews (402)

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402 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Kylie Ow
Mdm Kylie Ow Verified Purchase
  • Birthday
  • Collect From Merchant At Joo Chiat Road
  • 11th Sep 2021
  • Full Menu
5.0 / 5

Yummy cake with great service!

Very rich and yummy cake! Not too sweet and there’s the subtle strawberry taste though you cannot see strawberries anywhere. The cake shop was very accommodating and waited for us to collect the cake though they are supposed to be closed already. Really appreciated the great customer service!
Jadore Strawberry Chocolate Cake (Weight: 750g, 6 Inch)
CAKEINSPIRATION responded10th Nov 2021 10:14 AM

Hi there, It is always our pleasure to give our customer nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us.

Lena Ng
Lena Ng Verified Purchase
  • Birthday
  • Gloucester Road
  • 5th Sep 2021
  • Full Menu
5.0 / 5

Great cake : )

This cheese cake is well baked. It was very tasty and freshly baked. Everyone love the cake. Thank you Cake Inspiration for the nice cake and service.
Malteser Greek Cheesecake (Weight: 1.4kg, 8 Inch) Malteser Greek Cheesecake (Weight: 1.4kg, 8 Inch)
CAKEINSPIRATION responded10th Nov 2021 10:14 AM

Hi there, It is always our pleasure to give our customer nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us.

Ong Phek Lwee
Ong Phek Lwee Verified Purchase
  • Birthday
  • Bukit Batok East Avenue 3
  • 10th Aug 2021
  • Full Menu
5.0 / 5

Great birthday cake

The cake arrived in the morning and was still chilled!

Cake looked pretty and you can really taste the matcha!
Matcha Green Tea Cake (Size: 8 Inch)
CAKEINSPIRATION responded18th Aug 2021 03:54 PM

Thank you so much for your trust and support ❤️ we're all glad that you like the Matcha cake :) Hope to hear you soon !

Mr Bryant
Mr Bryant Verified Purchase
  • Birthday
  • Collect From Merchant At Joo Chiat Road
  • 8th Aug 2021
  • Full Menu
3.0 / 5

Can try if you are a matcha fan

I collected the cake from the store. Upon reaching home, I discovered some issues with the cake (see picture).

Fortunately, the shop assistants agreed to rectify the cake. But it took me 30 minutes to drive back to the cake shop, and another 40 minutes to wait for the cake to be fixed.

Taste-wise, my family thought the cake was average.
Matcha Green Tea Cake (Size: 8 Inch)
CAKEINSPIRATION responded24th Aug 2022 12:09 PM

Hello. Thank you for your feedback. We are sorry that you had an unpleasant experience with our cakes. .we will take note . thank you

Yvonne Tan
Yvonne Tan Verified Purchase
  • Birthday
  • Woodgrove Avenue
  • 8th Aug 2021
  • Full Menu
5.0 / 5

Great service!

Great service! Cake looked good but it was a gift therefore not able to comment much. But they did include a card with myessage without any additional charges. Thanks!
Choose one
CAKEINSPIRATION responded11th Aug 2021 04:16 PM

So happy to received your feedback . We're happy that you liked it .Thanks for your support and look forward so service again :-)

Ms Vickie
Ms Vickie Verified Purchase
  • Birthday
  • Cambridge Road
  • 5th Aug 2021
  • Full Menu
5.0 / 5

Amazing Fresh Fruit Cake

We want to get a healthier cake for one of our colleague's Birthday & came across this fruit cake which looks amazing, Fresh & colourful.

This was confirm by our Birthday colleague feedback that the cake was yummy especially the fruits.

Thank you Cakeinspiration for coming up with this!
Fruity Naked Cake (Size: 6 Inch) (Optional Add-ons: None)
CAKEINSPIRATION responded11th Aug 2021 04:15 PM

So happy to received your feedback . We're happy that you liked it .Thanks for your support and look forward so service again :-)

Beverly
Beverly Verified Purchase
  • Friends/Family Event
  • Collect From Merchant At Joo Chiat Road
  • 17th Jul 2021
  • Full Menu
5.0 / 5

Fuss free ordering & collection

Fuss free ordering & collection. Merchant was afraid that I had written the customised message wrongly & even double checked with me during my collection! Impressed!
Choose one Choose one
CAKEINSPIRATION responded24th Aug 2022 12:14 PM

Hi there, It is always our pleasure to give our customer nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us.

Orange Tan
Orange Tan Verified Purchase
  • Birthday
  • Penaga Place
  • 17th Jul 2021
  • Full Menu
4.0 / 5

I have order the D24 durian cake, it is very delicious

I have order the D24 durian cake, the taste is good and not so sweet.

The only issue i have is the cream become watery when putting inside chiller for a few hours before cutting
D24 premium durian cake (best seller) (Size: 8inch)
CAKEINSPIRATION responded24th Aug 2022 12:13 PM

Hi there, It is always our pleasure to give our customer nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us.

Ms Khor Sun Sun
Ms Khor Sun Sun Verified Purchase
  • Father's Day Celebration
  • A Woodlands Street 13
  • 19th Jun 2021
  • Full Menu
5.0 / 5

It like the Ice-cream durian cake when you freeze and eat it

I bought the D24 durian cake for my hubby to celebrate Father's Day celebration. is nice when put in the freezer like durian ice-cream cake.
D24 premium durian cake (best seller) (Size: 8inch)
CAKEINSPIRATION responded25th Jun 2021 04:24 PM

Hello Ms Khor Sun Sun,

We are so glad that you actually liked the cake. Thank you so much for your feedback. :)

Ms Celina
Ms Celina Verified Purchase
4.0 / 5

Korean design cakes are really pretty!

Korean design cakes are really pretty! Wasn’t too sweet or too much cream. Delivery are within the time slot. Good buy!
Choose one Choose one Choose one
CAKEINSPIRATION responded25th Jun 2021 04:26 PM

Dear Ms Celina,

Yaaaay!! We are so delighted that we reached your standard, so happy to hear from you. Thank you so much for your warm feedback. :)

Delivery Feedback

Based on 130 customer responses.

  • On time or up to 30 min early: 111 (85.4%)
  • More than 30 min early: 17 (13.1%)
  • Late: 2 (1.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 103
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 4
  • More than 30 min early: 17
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 1
  • More than 30 min late: 1

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