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Eatzi Gourmet Bakery

4.5 / 5 (586 reviews) 5.0 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (592)

Reviews (586)

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586 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Seto
Mr Seto Verified Purchase
5.0 / 5

Great variety of locations for self collect, value for $

Great choice of location for self-collection as they deliver to any Jack Place restaurant. When I collect at GEMS Jack Place Level 4, they even get a staff to help me carry the cake all the way to my transport at level 1 without me asking, great service initiative! Cake was nice and cream fresh & light, well done.
1x Unicorn Cake (1.5kg) @$68 (Sponge Base Flavours: Moist Chocolate) (Weight: 2kg)
Mr Seto
Mr Seto Verified Purchase
5.0 / 5

Beautiful and nice colour particularly purple

Great service in term of a lot of locations to choose from for self-collect via Jack restaurant & also I asked to change the standard black macarons to purple, no problem with baker. On actual collection, pleasantly surprise is sparkling purple, very nice and my girl love it.
1x Macarons (24pcs) @$40.32
Mr Michael Wong
Mr Michael Wong Verified Purchase
5.0 / 5

My baby, Clayton 1st Birthday Cake! Loved it!

**Delivery**
Delivery was on time and my 2.5kg cake were delivered in excellent condition.

**Food**
The decoration on the cake was detailed and nicely done. Colors were vibrant and eye catching! The flavor that i choose was Moist Chocolate and it was delicious, textures was not dry and chocolate were not too sweet.

Recommended!
1x Numeric Fondant Cake (2.5kg) @$130 (Pound Base Flavour: Moist Chocolate) (Weight: 2.5kg) 1x Numeric Fondant Cake (2.5kg) @$130 (Pound Base Flavour: Moist Chocolate) (Weight: 2.5kg)
Ms Catherine Loh
Ms Catherine Loh Verified Purchase
4.0 / 5

Classic Yet Simple Cake

I initially chose Heaven & Earth flavour and requested to make it less sweet. Helpful advice from the Merchant to consider changing the flavour as the taste maybe a little odd if they were to reduce the sweetness level due to its original white chocolate content.

Changed to BlackForest Mousse flavour. Beautifully decorated with floral design with a classic yet simple tasteful cake. Hope there was more black forest mousse though.
Ms Marilyn Low
Ms Marilyn Low Verified Purchase
5.0 / 5

Excellent Service, but cake standard fell short slightly.

It was our 2nd time ordering this cake; as the same design we had ordered the year before tasted really great & had won all our guests' praises - our son loved it too and requested that we order it again for his birthday. The design was still really adorable; however, this year's cake wasn't as perfect as the one we had ordered last year - this one tasted less chocolatey & was a little too creamy. We had preferred the cake last year & were a little disappointed that this year's wasn't as good as the last's. Nevertheless, would still highly recommend Eatzi Gourmet for its excellent service & still generally yummy cakes!
1x Teddy Bear Cream Cake @$92 (Sponge Base Flavours: Chocolate) (Weight: 2kg (Sponge))

Delivery Feedback

Based on 139 customer responses.

  • On time or up to 30 min early: 120 (86.3%)
  • More than 30 min early: 18 (12.9%)
  • Late: 1 (0.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 109
  • Less than 10 min early: 3
  • 10–15 min early: 3
  • 15–30 min early: 5
  • More than 30 min early: 18
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 1
  • More than 30 min late: 0

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