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Eatzi Gourmet Bakery

4.5 / 5 (586 reviews) 5.0 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*86%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (592)

Reviews (586)

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586 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Melissa Bek
Ms Melissa Bek Verified Purchase
5.0 / 5

First and definitely not the last time.

We all love this cake! Our first house of cake from JP. Customer service was also excellent. I actually entered wrong pickup location but thankfully they called to double check details of order and I realized my mistake from it. V thankful everything was in order and we had a great birthday celebration for my mum! Thank you JP!
1x Banana Chocolate @$26 (Weight : 1kg) (No of Large Candles: 6) (No of Small Candles: 5)
Ms Marilyn Low
Ms Marilyn Low Verified Purchase
5.0 / 5

Excellent & yummy! Highly recommended!

The actual cake was as cute as the picture on the website; even with extra gummy candies as border. The kids loved the gummies and finished them all. Cake was also very yummy and all my guests loved it & sang praises for it. Order confirmation was also prompt. Was initially charged for a festive surcharge on delivery even though I had opted for self-collection. Staff contacted me promptly that it was a technical glitch and refunded the surcharge to me accordingly. Prompt & very polite service! Cake collection was also hassle-free. Would definitely recommend Eatzi and would order from them again!
1x D15 (Sponge Cake) @$92 (Cake Base / Flavours: Sponge/ Chocolate) (No of Large Candles: 1) (No of Small Candles: 1) (Weight: Sponge/ 2kg)
ML
Mei Lan Verified Purchase
4.0 / 5

Colleague's farewell party

Colleagues & friends both feedbacks that the coconut paste taste too strong & too sweet.
The fruit tarts are not fresh and dry. There are funny taste...
1x Bubur Cha Cha @$18.8 (No of Large Candles: 1) (No of Small Candles: None) (Weight: 500g (8-10 pax))
Mr Andrew Liu
Mr Andrew Liu Verified Purchase
  • Christmas party
  • Collect From Merchant At Jack S Place Restaurant
  • 25th Dec 2017
  • Christmas Specialty
5.0 / 5

Staff is polite despite restaurant is full and packed with customers. Log cake is already packed and she packed nicely and was very careful! Cake is awesome and super delicious! Will definitely order

Staff is polite despite restaurant is full and packed with customers. Log cake is already packed and she packed nicely and was very careful! Cake is awesome and super delicious! Will definitely order again!
1x Chocolate Chestnut Praline Log Cake @$45.8

Delivery Feedback

Based on 139 customer responses.

  • On time or up to 30 min early: 120 (86.3%)
  • More than 30 min early: 18 (12.9%)
  • Late: 1 (0.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 109
  • Less than 10 min early: 3
  • 10–15 min early: 3
  • 15–30 min early: 5
  • More than 30 min early: 18
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 1
  • More than 30 min late: 0

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A customer just ordered for 23 pax for delivery on 28th Nov, 11:30AM
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