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FoodLine Gift Vouchers

4.9 / 5 (1,782 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*99%
Food Quality4.9 / 5
Service & Communication4.9 / 5
Value4.9 / 5

Customer Photos (767)

Reviews (1,782)

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1,774 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

F
Fauzi Verified Purchase
5.0 / 5

Quick and professional delivery of vouchers

The vouchers arrived well-packed with bubble wrap. Validity of 6 months from the date of purchase. Seller even included red packets cos of CNY :) love the flexibility that these vouchers are versatile and can be used at many different shops.
$5 Gift Voucher (Colours: Yellow) (Format: Physical Voucher)
Lynn Lee
Lynn Lee Verified Purchase
4.0 / 5

Ok

Need to click a few types to purchase the vouchers, pay, then input details of recipient. If only the steps are more streamlined. Foodline system is very old school actually.
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FoodLine Gift Vouchers responded8th Jan 2025 12:17 PM

Hi Lynn Lee,

Thank you for your feedback, and we appreciate you taking the time to share your thoughts.

Our system is currently designed to prioritize the secure and accurate delivery of vouchers, which is why certain procedures are in place. We understand that these may seem traditional, but they are intended to ensure reliability and serve our customers effectively.

That said, we are continuously exploring ways to modernize and enhance our platform to offer a more seamless and convenient experience to our customers. Your feedback is invaluable in helping us identify areas for improvement, and we’re committed to better meet our customers' needs.

Thank you once again for your continued support. We look forward to serving you better in the future.

Joel Ngiam
Joel Ngiam Verified Purchase
5.0 / 5

Convenient and hassle-free

Personalisation of e-vouchers is convenient and allows for sufficient customisation. Another useful feature is its bulk sending of SMSes which allows you to save and send all e-vouchers to recipients at a later time altogether.
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Delivery Feedback

Based on 1,670 customer responses.

  • On time or up to 30 min early: 1,650 (98.8%)
  • More than 30 min early: 15 (0.9%)
  • Late: 5 (0.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,637
  • Less than 10 min early: 11
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 15
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 5

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A customer just ordered for 15 pax for delivery on 6th Nov, 6:30PM
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
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